Front Desk Assistant - Career Services Center (PT), CPRN13642CS

Front Desk Assistant - Career Services Center (PT), CPRN13642CS Front Desk Assistant - Career Services Center (PT), CPRN13642CS The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions. College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of diverse cultural and recreational opportunities.

Primary Duties and Responsibilities:

Serve as a first point of contact for visitors to the Career Services Center. Greet and warmly welcome students, staff, alumni, community members, and employers and provide relevant department information to meet their needs. Greet and welcome students, staff, alumni, community members, and employers to the center and provide department information in-person, over the phone, and via email. Assist students with utilizing Career Services digital tools including electronic job board, career exploration software, resume software, interview software, and Career Services Blackboard. Distribute service request forms to appropriate personnel and support staff with appointment check-ins. Perform data-entry using various software and applications including COD Work Tools, Web Forms, Microsoft Office, and social media. Review employer registrations and job postings in electronic job board and approve submissions in accordance with recruitment policies and guidelines. Respond to employer inquiries regarding registration status and send outreach emails to address missing information or resolve registration and account issues. Monitor department email inboxes and respond to inquiries in a timely manner. Monitor student use of the Career Services lab by tracking reservations, ensuring space availability, and supporting appropriate use of the environment. Review the lab after student usage to ensure the room is reset, supplies are stocked, and department laptops are returned and prepared for the next reservation. Represent and assist Career Services Center during department programs, classroom presentations, and campus-wide events. Serve as secondary supervisor to student workers in absence of coordinator and manager. Assist with experiential learning program clerical tasks including processing forms and sending correspondence as directed by Program Manager. Complete additional administrative tasks as assigned.

Qualifications:

Education High School diploma required. Associate degree and coursework in computer office technology preferred. Experience Minimum of at least 1 year of related office experience serving the general public. Experience working with the public and a sensitivity for assisting a diverse population with varying needs.

Working Conditions:

Office environment, front counter, with high level of visibility. This position requires a background check.

Part-Time Work Schedule:

29 hours/week

Regular Hours:

Monday-Thursday, 11am-5pm, Friday, 11am-4pm

Summer Hours:

Monday-Thursday, 9:45am-5pm (beginning week of June 1st)

Hiring Range:

4 Hourly/Starting pay rate beginning at $17.59/hourly, based on education and experience. Competitive starting pay is dependent on education and experience. College of DuPage also offers regular part-time positions a variety of fringe benefits including retirement benefits, access to holiday pay, personal time and other discounts on classes. College of DuPage is an equal opportunity employer. The College of DuPage is committed to recruiting and retaining high performing talent to our institution, continuing our tradition of excellence. We encourage all people across the broad spectrum of those communities we serve to explore and apply for positions at COD for which they believe they are qualified. College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law. To apply, visit https://cod.csod.com/ux/ats/careersite/4/home/requisition/3052?c=cod jeid-87f5a46e249e9547a87de0bf13b19b8f