Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Aviation Career Education Center Student Services Advisor 4.1 4.1 out of 5 stars Rockford, IL 61114 Full-time Rock Valley College 93 reviews
Full-time JobID:
2218
Position Type:
Technical/Professional Date Posted:
5/26/2026
Location:
Aviation Career Education Center Position Title:
Aviation Career Education Center Student Services Advisor Dept:
Aviation Technology (AVM)
Division:
Advising and Retention (ANR)
Employee Status:
Full Time Type:
Professional Staff Association (PSA)
Grade:
L Salary:
$56,776-$58,757
FLSA:
Exempt ICCB Classification:
Technical/ Professional Issued:
March 2021
Revised:
06/2023, 05/2026
Employment Notice:
Rock Valley College does not offer sponsorship for employment-based visas for this position now or in the future. Applicants must be currently authorized to work in the United States without the need for employer sponsorship.
Application Deadline:
June 8th, 2026 Reporting Relationships Reports to: Supervision is received from the
Dean of Advising and Retention Supervision Exercised:
None Job Summary:
Under the direction of the Dean Advising and Retention, the ACEC Student Services Advisor will be responsible for the daily administration and operations of Student Service programs.
These areas include:
student recruitment, academic advising, career services, financial aid and payment, records and registration functions, and student life for students enrolled in academic programs at the ACEC. Essential Duties and Responsibilities include the following. Additional related duties may be assigned. 1. Serve as Student Affairs division advisor to students at Aviation Career Education Center (ACEC). 2. Coordinate and provide activities including recruitment, registration, new student welcome, program information sessions, student success workshops advising, career counseling, financial aid assistance, payment processing, and student life. 3. Case manage current students in all ACEC/Aviation Maintenance (AVM) 4. Monitor, track, and support registration, re-registration, certificate, and degree completion tracking, and related reporting. 5. Actively participate in career fairs, recruiting events, and other related activities 6. Support, monitor, track, and report: course, program, certificate, and degree completion activities and outcomes 7. Provide career planning and job placement support and reporting, in conjunction with the Director of Career Service and Job Placement. 8. Provide support to the development and improvement of programs and services to reach a diverse student population. 9. Foster an environment of departmental collaboration to ensure the successful delivery of academic support and student services. 10. Develop academic pathways that aid students in transferring to other RVC campus locations to complete transfer or career program requirements. 11. Facilitate information sessions and facility tours for prospective students, businesses, and community partners, 12. Use the Customer Relationship Management (CRM) software to accurately manage schedules, provide advising notes, and update relevant activities. 13. Create Standard Operating Procedures related to current roles and responsibilities. 14. Respond to all inquiries, disputes, and complaints in student services areas. 15. Create a ACEC communication plan that emphasizes responsive, respectful, and individualized support to the needs of prospective and current students. 16. Develop reports that highlight how efforts at the ACEC align with Student Affairs Divisional goals. 17. Establish and maintain good working relationships with academic departments at the ACEC 18. Ensure proper procedures are implemented and followed. 19. Hire, train, supervise, and evaluate student workers. 20. Serve on RVC committees as needed. 21. Performs other duties as assigned or required. 22. Some evening and weekend hours will be required. 23. Regular attendance is expected. Knowledge, Skills, and Abilities 1. Must possess the ability to keep information confidential. 2. Must use independent judgment to solve problems. 3. Exceptional interpersonal skills are required. 4. Effective oral and written communication skills. 5. Ability to work with a diverse population. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications Bachelor's degree required. Master's degree in higher education leadership, counseling or student affairs field highly desirable. 1. Demonstrated experience in working with a wide range of students and community groups preferred. 2. Knowledge of collegiate academic/financial aid procedures is preferred. 3. Spanish language skills are highly desirable. 4. Previous community college experience is desirable. 5. Excellent demonstrated organizational skills. 6. Ability to use independent judgment and function autonomously. Work Environment While performing the duties of this job, the employee regularly works in an office setting. Physical Demands Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear
