Job Description
This position is a full-time 12-month, unclassified, in-person staff position located on-site at our Natchitoches Campus. Grant funded position. In order to be considered for employment, applicant must attach the required documentation to the application or mail to: BPCC, Attn.
HR, 6220 E.
Texas St., Bossier City, LA 71111. Required documentation includes college transcripts and three (3) letters of recommendation for employment. If employed by Bossier Parish Community College, official transcripts must be provided. Any questions regarding this posting may be directed to hr@bpcc.edu or 318-678-6040. Bossier Parish Community College is an Equal Employment Opportunity Employer. bpcc.edu Bachelor's degree required. One (1) year of experience performing clerical tasks of routine difficulty, including preparing and maintaining records. Effectively use technology and computer software programs with proficiency in Microsoft applications. Two (2) years of work experience at higher education institutions in admissions or financial aid preferred. Excellent communication and interpersonal skills are needed with the ability to make small group presentations as well as remarkable skills in interacting with students on a one-on-one basis. Valid driver's license PHYSICAL REQUIREMENTS
Must have use of sensory skills to effectively communicate and interact with other employees and the public using the telephone and personal contact as normally defined by the ability to see, read, talk, hear and handle or feel objects and controls. Must have physical capability to effectively use and operate various items of office equipment such as, but not limited to, personal computer, calculator, copier, and fax machine. Ability to occasionally lift or carry up to 10 pounds. Must be capable of sitting in a stationary position for 50% or more of workday. The College Navigator / Beyond Graduation Coach provides personalized support to prospective and current students at the Natchitoches and Sabine Valley campuses by helping them move through the recruitment, enrollment, registration, and career exploration processes. This position serves as a connection between students, Recruiting, Enrollment Management, academic and workforce programs, and Career Compass/Beyond Graduation partners. The College Navigator / Beyond Graduation Coach supports enrollment growth, helps students resolve barriers, promotes academic and workforce pathways, and provides ongoing student navigation from initial interest through enrollment, registration, program participation, and career planning. Enrollment Management Guide students through BPCC admissions, enrollment, and registration processes. Assist students with application completion, required documentation, placement testing information, transcript questions, and next steps for enrollment. Connect students with Admissions, Financial Aid, Registrar, Advising, and other Enrollment Management offices as needed. Help students understand program requirements, course sequences, prerequisite requirements, and registration processes. Serve as a bridge between centralized advising, program faculty, academic divisions, and students. Assist students with class registration processes and enrollment technology during peak registration periods. Support new student orientation, registration events, commencement, and other enrollment-related activities inside and outside of regular office hours when required. Troubleshoot enrollment barriers and connect students with the appropriate office or resource for resolution. Provide follow-up communication to students who have incomplete enrollment steps, registration issues, or other barriers to enrollment. Coordinate with academic and workforce program faculty to help students understand program expectations and stay on track. Maintain accurate records of student interactions, outreach activity, enrollment barriers, and student progress in the appropriate CRM or student system. Provide secondary support for recruiting events, open houses, campus tours, information sessions, community events, and other outreach activities when Recruiting staff is unavailable. Provide personalized follow-up with prospective students to support recruitment efforts. Promote BPCC academic, technical, and workforce programs to prospective students and community partners. Support campus-based recruitment activities designed to increase enrollment at the Natchitoches and Sabine Valley campuses. Promote and create awareness of transfer opportunities for students aligned with students' individual career goals. Participate in Enrollment Management meetings, planning efforts, and student support initiatives as assigned. Career Compass / Beyond Graduation Provide career exploration and planning support to students participating in Career Compass/Beyond Graduation activities. Coordinate student connections with Career Compass/Beyond Graduation partners and related workforce opportunities. Conduct systematic outreach to students participating in Beyond Graduation initiatives. Monitor student engagement and provide early intervention when students show signs of disengagement or need additional support. Help students connect academic and workforce programs to career goals and employment opportunities. Assist students in identifying career pathways, workforce training options, and next steps beyond program completion. Maintain documentation of Career Compass/Beyond Graduation activities, student contacts, and required grant-related information. Prepare reports, activity summaries, and participation data related to Career Compass/Beyond Graduation responsibilities. Collaborate with Career Compass, the Rapides Foundation, and other external partners to support program goals and student outcomes. Support retention, completion, and transition-to-career efforts for participating students. General Responsibilities Travel between the Natchitoches and Sabine Valley campuses as assigned. Maintain confidentiality of student records and follow all applicable college policies and procedures. Perform other duties as assigned.
