Occupation:

Customer Service Representatives\n

Location:

West Plains, MO•65775\n

Job Type:

Full Time (30 Hours or More)\n

Posted:

07/26/2026\nPositions available: 1\n

Source:

MO Careers\n

Web Site:

MoJobs\nJob #: jo_2005000869\nJob Requirements and Properties\nHelp for Job Requirements and Properties. Opens a new window. Work Onsite\nFull Time Schedule\nFull Time\nJob Description\nHelp for Job Description. Opens a new window. Job Summary•Why youGÇÖll love this position\nYou will be joining a Department committed to a culture of

TEAMWORK

to accomplish our goals together, where we deliver excellence through

COLLABORATION

with partners and stakeholders, embody

ACCOUNTABILITY

through trust and professionalism, and embrace

WORK-LIFE BALANCE

by prioritizing respect, boundaries, and time. While working at DHEWD you will be helping to develop the workforce of the future! Join us as we pursue our vision of GÇ£Every Missourian empowered with the skills and education needed for success.

GÇ¥ • $1,500/annual salary increase once employee has completed the required apprenticeship program\nResponsibilities•What youGÇÖll do\n

TRAVEL REQUIREMENT

Based upon job center outreach requirements, an employee may travel a minimum of 10% within the assigned service counties to conduct outreach to community-based organizations. This will generally consist of day travel with occasional overnight travel. Must have a valid Missouri DriverGÇÖs license. To perform this job successfully, an individual must be able to perform each essential function of the job with or without reasonable accommodation.\nPromote Job Center services opportunities, and benefits and features of such, to customers and prospective customers based on customer needs, goals, and services eligibility requirements Conduct regional outreach activities to locate job seekers and employers through contacts with local resource providers, as needed Proactively coordinate with partners to provide comprehensive services to job seekers and employers Provide programmatically specific services such as: Trade Act, Unemployment Insurance, Reemployment Services and Eligibility Assessment (RESEA) and other re-employment programs, as needed Accept and record job orders from employers Pre-screen applicants meeting the employer order specifications and make appropriate referrals to employers May facilitate workshops, WorkKeys, Talify, etc. for job seekers Assist job seekers in automated job searches Classify all job orders and applicants qualifications using skill codes Contact employers, identify their labor needs and problems, develop a plan of service, promote State initiatives, etc. as needed Inform employers and community organizations of Job Center services; attend and conduct Job Fairs Develop job opportunities with employers for qualified job seekers Provide basic vocational and career guidance to job seekers regarding job choice, job change, or job adjustment and retention, as well as, resume writing and interviewing techniques Assist applicants in evaluating their vocational needs and formulate a vocational plan to achieve desired outcomes Complete apprenticeship program Perform other related work as assigned Demonstrate regular and reliable attendanceQualifications•All you need for success Beneficial education and/or work-related experience includes technical or professional experience in business, personnel or public administration or closely related area, including military serviceJob Details•More reasons to love this position\nThe State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.\nContact Details•If you have questions or require any accommodations to participate in the application or interview process please contact:\nDHEWDHR@dhewd.mo.gov Additional Information\nHelp for Additional Information. Opens a new window.

Organization:

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