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Academic Advisor
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Alamance Community College
Graham, NC (In Person)
$58,050 Salary, Full-Time
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Job Description
Academic Advisor Salary $54,000.00
- $62,100.
- Provide holistic, student-centered advising that supports university transfer, business, and arts and sciences students from onboarding through completion, emphasizing learning, growth, persistence, and goal attainment.
- Guide new students through admissions, onboarding, and initial enrollment processes, helping them establish a strong foundation for success and a sense of belonging at the College.
- Deliver individualized advising through multiple modalities (in-person, virtual, and digital communication) to support students in exploring strengths and interests, clarifying academic and career goals, developing comprehensive academic plans, registering for courses, and navigating challenges.
- Guide students in identifying appropriate educational pathways across curriculum and continuing education aligned with their goals.
- Support students in identifying baccalaureate majors, four-year institutions, and transfer pathways that align with their academic, career, and personal goals.
- Assist students in understanding and applying NCCCS and ACC articulation agreements to develop clear and efficient transfer plans.
- Apply in-depth knowledge of ACC university transfer programs to support students in selecting appropriate pathways and course sequences that facilitate successful transfer as juniors into their intended majors.
- Collaborate with the Coordinator of Career and Talent Development and campus partners to integrate career exploration and readiness into advising conversations, supporting alignment between academic plans and long-term goals.
- Support students in developing decision-making, problem-solving, self-advocacy, and goal-setting skills that foster independence and ownership of their educational journey. Proactive Support & Student Success Interventions
- Engage in proactive outreach to an assigned caseload of students, providing timely and intentional communication based on academic milestones, progress, and identified needs.
- Monitor and respond to student alerts (automated and faculty/staff-generated) by initiating outreach, assessing student needs, and coordinating appropriate interventions and follow-up support.
- Connect students to academic and non-academic resources on campus and in the community to address barriers to success (e.g., tutoring, advising support, basic needs, wellness, career services), and follow up to ensure engagement and impact.
- Conduct targeted outreach to students to confirm and process withdrawal and program change requests, ensuring accuracy and timely updates to student records. Caseload Management & Operations
- Maintain an organized caseload management approach by tracking student progress, documenting interactions within a reasonable timeframe as defined by the Senior Advisor, and using data to inform outreach strategies and improve student success outcomes.
- Apply institutional, state, and federal policies and procedures in ways that are clear, supportive, and student-centered. Collaboration & Institutional Engagement
- Build and sustain collaborative relationships with advisors, faculty, and staff to ensure coordinated, consistent, and student-centered support.
- Support recruitment, onboarding, orientation, and student engagement initiatives, including programming that enhances connection, persistence, and success.
- Contribute to a culture of continuous improvement by engaging in professional development and participating in assessment, planning, and evaluation efforts.
- Plan and facilitate group advising sessions, student workshops, and professional development presentations to support student success and institutional initiatives. Advising Support & Training
- Provide training and support to advisors and Student Services staff assisting with advising and registration to ensure consistent and effective student support. T ransfer Advising & Pathway Navigation
- Support students in identifying baccalaureate majors and four-year institutions that align with their goals, resources, and life circumstances.
- Assist students in connecting with four-year institution transfer representatives and navigating transfer applications, deadlines, and requirements.
- Support students in developing clear transfer pathways that ensure efficient progress toward their intended major and institution. General Expectations
- Maintain confidentiality and handle sensitive student information with professionalism and discretion.
- Maintain professional dispositions, including workplace-appropriate language, dress, and other components as identified by the Senior Advisor.
- Perform other duties as assigned in support of student success and institutional priorities. Supervisory Responsibilities This position has supervisory responsibilities. ___ _____ This position does not have supervisory responsibilities. ____X______ To perform the job successfully, an individual should demonstrate the following competencies: Competencies
- Analytical
- Synthesizes complex or diverse information; collects and researches data.
- Continuous Learning
- Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
- Job Knowledge
- Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
- -Use of Technology
- Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.
- -Problem Solving
- Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
- -Communications
- Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
- -Cooperation
- Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.
- Oral Communication
- Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
- -Teamwork
- Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
- -Written Communication
- Able to read and interpret written information.
- -Business Acumen
- Aligns work with strategic goals.
- Cost Consciousness
- Works within approved budget; conserves organizational resources.
- Diversity
- Shows respect and sensitivity for diversity and cultural differences; promotes a harassment-free environment.
- Ethics
- Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values. ? Organizational Support
- Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities.
- Adaptability
- Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
- -Personal Appearance
- Dresses appropriately for position.
- Attendance/Punctuality
- Is consistently at work and on time; arrives at meetings and appointments on time.
- Dependability
- Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.
- Initiative
- Looks for and takes advantage of opportunities; asks for and offers help when needed.
- Innovation
- Meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas.
- Planning/Organizing
- Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives.
- Quality
- Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
- Quantity
- Completes work in timely manner.
- Safety and Security
- Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
- Bachelor's degree.
- Experience in academic advising, success coaching, mentoring, career services, student services, or related area. Education and Experience Preferred
- Bilingual in English and Spanish
- Understanding of and/or experience in appreciative advising and/or proactive advising techniques.
- Experience with academic administration and learning management systems, such as
Ellucian/Colleague, Watermark:
Student Success & Engagement, or Moodle.- Experience working in a community college and an understanding of the challenges faced by community college students, including first-generation students, adult learners, and diverse student populations.
- Experience developing and implementing student success programs and initiatives. Supplemental Information An ACC on-line application MUST be fully completed for consideration, which includes a required letter of interest, transcript attachment. Resume attachments are welcome but will not be accepted in lieu of complete application. For faculty positions, all relevant full
- and part-time teaching experience , including start and end dates of employment, should be included on the application . Also, all relevant full
- and part-time work experience related to the teaching discipline should be included on the application , including start and end dates. For non-faculty positions, all relevant full
- and part-time work experience related to the position should be included on the application , including start and end dates.