Job Description:

Title:

Bilingual Career Navigator Classification:

Non-Exempt Salary:

$45,000/year Scope of Position To provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement Due to the dynamics of working with individuals, this position necessitates an individual who is comfortable working in an environment that is constantly evolving This position requires an organized individual who can efficiently handle several responsibilities simultaneously Essential Functions Assist in the preparation of project reports as needed (participation, placement, etc.) Accurately complete required documentation for enrollment Work with government officials to ensure appropriate documentation is completed and received Create solutions to participant attendance problems Oversee participant activities and assist with workshop schedules Provide consistent and comprehensive case management and follow-up Provide individualized assessment of work Provide referrals to appropriate community service or social service agencies when needed Maintain organized database of clients and keep detailed documentation of all contacts with clients Coordinate participant retention services and accommodate participant work schedules Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract Share information with appropriate staff and/or funding agencies. Maintain participant files as specified by contractor. Build a professional one-on-one working relationship with participants to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes assessment, individualized attention and coordination. Ensure participants follow through with planned activities as outlined in contract with funding agency Help ensure that positive outcomes and goals are met as required by contract Assist Career Resource Coordinator in the Career Resource Room Provide backup to Career Resource Coordinator, Welcome Staff, and Front Desk Staff Education and Experience Requirements Ability to prioritize tasks and document visits and contacts Demonstrated telephone, computer and written communication skills Ability to maintain flexibility as needs of contract or contractor require College Degree or equivalent experience preferred Customer service experience required A working knowledge of MS Office EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our Mission Statement We must strive to create enthusiasm in our clients, see through their eyes, understand their needs and deliver more than they expect. Why We Do What We Do At EDSI

We believe we can help our customers overcome their most challenging obstacles
We believe in seeing through other people's eyes
We believe that we can make a difference in people's lives
We believe in meeting people where they are today and helping them to realize a better tomorrow
We believe in living our professional lives in service to others EDSI (Educational Data Systems, Inc.

) is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people. EDSI works with regions, employers and jobseekers to overcome their most challenging obstacles. Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country. EDSI is a National Best and Brightest® Companies To Work For award winner. For over 45 years, EDSI has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better workforces. The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country. EDSI also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies. 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