A Career Counselor works with adults of all ages to plan career choices and access the education and training needed to support a career. Gives skills assessment and aptitude tests to clients. Provides job search assistance or training for general workplace skills. Provides referrals for workplace literacy, academic or job training programs, or direct job referrals.
Business Services Manager Position Classification:
Non-exempt Office Location:
Longview, TX Wage range: $19-$21 per hour
Primary Objectives of Position :
The Work Based Learning Coordinator secures worksite agreements to support the region's on the job training and work experience initiatives and serves as the point of contact for work experience participants regarding orientation, payroll, and ongoing measures of success.
Essential Job Functions:
Retain current and generate new worksites / on the job training contracts to meet regional needs and support participant training initiatives. Obtain and review performance evaluations from employers and take appropriate actions as needed. Appropriate make direct placements to worksites with eligible program participants. Accurately review, enter, and complete timesheets in the timesheet management system. Coordinate new hire orientations, time sheet collection and paycheck distribution. Analyze and track outcomes from the on the job training placements and work experience program and communicate trends effectively with management. Provide programmatic guidance and assistance to make recommendations and improve outcomes. Implements policies and procedures to ensure worksites adhere to federal state and local guidance. Utilize Extreme Customer Service behaviors in all interactions with internal and external customers.
Other Job Duties:
This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime.
Physical Demands/Work Environment:
Physical requirements include carrying/lifting up to 5 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment; subject to carrying, lifting, twisting and reaching to perform essential job functions. Working conditions are primarily in an office environment with occasional travel to other locations.
Required Competencies:
Extreme Customer Service focus, learning orientation, communication proficiency, teamwork orientation, technical capacity and critical thinking
Qualifications:
Education :
Bachelor's degree or equivalent experience is required. Preferred areas of specialization are Business Administration/Management, Marketing, Public Relations or closely related field.
Experience:
Minimum of 2 years' experience in business development, building business relationships, or sales required. Experience in workforce development in lieu of business development, building business relationships, or sales may be considered.
Skills/Abilities :
Excellent verbal and written communications skills are necessary. Ability to engage, understand, and respond to the needs of business accounts. Must have the ability to work in a fast-paced and diverse environment. Strong ability to coordinate with internal and external partners. Proficient with Microsoft Office. Interpret and understand program policy and establish necessary work processes and procedures. Must be able to set and manage priorities and execute programmatic data entry on a timely basis. Ability to monitor and analyze results and generate reports.
Additional Requirements:
Must have valid driver's license and adequate vehicle insurance coverage.
