Academic Advisor Pathways

Academic Advisor Pathways

MIDLAND COLLEGE - 4.2

Midland, TX Job Details Full-time $48,402 a year 5 hours ago Qualifications Computer operation Customer communication Handling customer inquiries Research Bachelor's degree Public relations Productivity software Student counseling support Full Job Description Job Summary Pathways Advisors aid students with all admissions requirements and assist students in achieving their educational and career goals by providing academic and supportive advising. Initiate and maintain systematic and frequent contact with prospective and new students. Manage (track and monitor) a caseload of prospective and new students through the application process, registration, and graduation. Proactively follow up with applicants regarding outstanding documents required for registration. Advises students in specified academic and technical pathways resulting in certificates, transfer, and associate and bachelor degrees Advises students with course registration, drops, withdrawals, and effective student success strategies Provides career advising for students wanting to change pathways Assists in reassigning students to another advisor if academic/career plans alter Applies the Coaching techniques used by Midland College Pathways Advising Participates in professional development and a quality management program focused on growth Implements academic advising strategies (syllabus, degree plan, coaching) Interacts effectively with students of diverse socio-economic, ethnic and cultural backgrounds Monitors and tracks student plans and interactions by using notes in Zogotech or other specified software Knows and understands TSI regulations for guidance and placement Supports all student service areas including transfer/career related services and testing Assists with recruiting program activities in the Midland College community Maintains an accurate calendar with open appointments Responds within 48 hours to all Early Alert messages Serves as liaison between students, staff, faculty and administrators Provides referral services for students Assesses and coordinates advising appointments and services and streamlines processes Must be able to work evening hours, at minimum, two to three times per month and more during periods of high registration traffic Other duties as assigned Required Qualifications Bachelor's degree Public relations/customer service experience Computer literate Knowledge of Microsoft Office software Ability to advise students individually and in groups on complex student-related matters Demonstrated interpersonal, communication and social skills Ability to work independently and in a team Ability to interact effectively and work collaboratively with various departments Ability to manage multiple tasks and successfully meet deadlines Ability to analyze complete situation accurately and adopt effective course of action Ability to handle a fast-paced work environment with interruptions and detail-oriented tasks Ability to research, learn, and accurately provide information to students on a variety of topics Excellent oral communication, customer service, and public relations skills Preferred Qualifications Master's degree Understanding of TSI regulations One or more years of experience in an educational setting Physical Demands Frequently moves equipment or paperwork weighing up to 25 pounds Must be able to remain in a stationary position 50% of the time Must be able to work extended hours during periods of registration and Midland College or community events Work mostly performed indoors, some outdoor Midland College or community events may be required Travel for training, meetings, and assist on other campuses' events both in and out of town