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Job Description
Job Title:
Coach Link -
Coach Department:
Student Life Supervisor:
Dean of Faculty and Student Success FLSA Classification:
Non-Exempt Schedule:
Regular, 9
Month, PT, M-F Job Summary:
A Coach-Link coach is a professional mentor who is paired with an EMU student who needs an extra layer of support. Coach-Link coaches work with students toward their success at
EMU:
academically, physically, emotionally, and spiritually. Coach-Link coaches work with students on a weekly basis and help them navigate the challenges of higher education so that the student can develop the skills and competencies to balance the demands required in order to persist and graduate with a degree. Coach-Link provides personalized, 1-on-1 coaching and mentoring to support students in their college life and will help students think about and overcome their own personal barriers to success.
Duties/Responsibilities:
Reaches out proactively and provides flexible weekly meeting arrangements with students with a caseload of approximately 15 students per semester. Facilitates one-on-one mentoring sessions with assigned students to enhance their educational development. Advises students regarding strategies for academic success, academic barriers, and available university support services. Uses active listening skills to allow students to determine content and pace of tutoring. Reports to the Dean of Students for consultation on plans and progress of CoachLink services. Establishes and maintains confidential CoachLink service records provided to students. Creates a professional and welcoming environment by modeling respect for students' diverse cultures, language skills, and experiences. Participates in bi-monthly meetings to collaborate with other CoachLink coaches and the CoachLink program coordinator. Refers students to campus resources such as Counseling Center and Career Services, as needed. Monitors and records student engagement in various activities and high impact practices such as leadership, community service, internships, and undergraduate research. Assists with various recruitment and transition events for prospective and current students including support of campus partnerships in activities related to admissions, orientation, commencement and others, as necessary. Participates in selected training and professional development opportunities that align with a Coach-Link coach's role (Mandatory reporting, mental health training, Title IX, etc…)
Required Skills/Abilities:
Ability to provide comprehensive advice and exercise wise judgement in regards to students' holistic emotional, academic, physical, and spiritual support. Ability to maintain professional boundaries and utilize campus resources. Ability to be direct yet kind and supportive of students at the same time. Ability to provide direct instruction or assistance in the use of equipment, learning objects, and materials needed for student success. Ability to respect confidentiality and communication in accordance with FERPA regulations. Ability to interpret and analyze information for effective decision making. Ability to organize with a strong attention to detail for accurately preparing and maintaining accurate records, correspondence, administer tests, and coordinate information. Ability to demonstrate excellent problem-solving and conflict resolution skills, and the ability to deal effectively with a variety of situations and constituents. Ability to take initiative, set goals, prioritize and organize job tasks and workload in order to meet deadlines, ability to complete work in a timely manner and communicate progress routinely. Demonstrated ability to think strategically, critically, and creatively. Ability to use a PC and software such as Microsoft Office and Google. Ability to operate commonly used office equipment such as a copy machine, fax, phone, etc. Ability to communicate effectively in writing and verbally with a wide variety of constituents. Ability to build relationships that balance the multiple, varying, and sometimes conflicting interests of diverse stakeholders. Ability to maintain confidential information and materials. Demonstrated commitment to high standards of customer service. Ability to frequently work hours outside of the normal work schedule, such as evenings and weekends.
Education and Experience:
Bachelor's degree in counseling, psychology, education, college student personnel or related field and a minimum of 2 years of experience working with high school or college students, or an equivalent combination of experience, education, and training.
Physical Requirements:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and use hands and fingers, to handle, or feel. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The employee must occasionally travel to meetings and conferences off campus, which may include some overnight travel.
