2nd and 3rd Shift Direct Support Staff/RA

Job Summary:

Resident Advisor (RA)

Reports To:

Supervisor Schedule:

24/7 coverage (includes awake shifts, weekends, and holidays) The Resident Advisor provides support, general supervision of day-to-day functioning of residential clients. Supported by the clinical team, the RA maintains a safe, healthy, and trauma-informed environment while positively representing the agency.

Major Duties & Responsibilities Resident Support & Supervision:

Assist residents with daily living activities (meal planning/cooking, hygiene, housekeeping), implement individual treatment and crisis plans, and support educational, vocational, and recreational goals.

Medical & Medication Management:

Administer medications under DCF guidelines and provide access to medical care (first aid, appointment scheduling, and emergency transport).

Milieu Safety:

Maintain a safe, structured, and harm-free environment using Therapeutic Crisis Intervention (TCI) practices. Monitor behavior, resolve conflicts, prevent aggressive actions, and report risky behaviors or unauthorized visitors.

Transportation:

Drive residents to school, appointments, recreational activities, and public transit terminals.

Communication & Documentation:

Lead resident discussion groups, complete accurate daily/monthly reports and incident paperwork per PNMI standards, and attend weekly staff meetings/trainings.

Qualifications & Requirements Education & Experience:

Associate's degree in a human service field and experience working with behaviorally challenged, at-risk adolescents.

Knowledge Base:

Familiarity with Trauma Theory, Female Development, female-responsive principles, Risking Connections, and relational strength-based care.

Skills:

Strong communication, teamwork, and proficiency with Microsoft 365, web platforms, and Adobe PDF.

Transportation:

Valid driver's license, a safe/roadworthy vehicle, and proof of suitable automobile insurance.

Background Checks:

Must pass national (fingerprint), state police, CT DCF protective services, and motor vehicle background checks (including out-of-state checks if resident in the last 5 years), plus provide proof of a physical and negative PPD test. Required Certifications (Upon hire or shortly thereafter) DCF Medication Administration CPR & First Aid Therapeutic Crisis Intervention (TCI)

Risking Connections Disclaimer:

This is a condensed summary of the position and does not represent the full job description. Additional duties, responsibilities, and requirements may apply.

Pay:

$20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Ability to

Commute:

Ledyard, CT 06339 (Required)

Work Location:

In person