Home Care Coordinator

Home Care Coordinator Experience the SYNERGY HomeCare of Tampa Bay difference, where we are united under one purpose: to bring wholehearted, life-energizing care to as many people as possible—on their own terms, in their own homes. That starts with a compassionate, highly organized, and driven Home Care Coordinator like YOU! When you join the SYNERGY HomeCare of Tampa Bay team, you will feel appreciated, recognized, and rewarded for the impactful leadership and operational excellence you bring to our office. We are family-owned and operated, and we understand that supporting our administrative team is just as important as supporting our caregivers at the heart of our work. About the Role We are looking for an energetic professional with a positive, can-do attitude who is ready to advance their career while helping to grow our business. As a full-time administrator reporting directly to the franchise owner, you will assist with all aspects of homecare operations—with a heavy emphasis on client acquisition, client satisfaction, caregiver engagement, and compliance. This role requires someone who can build great relationships with clients and caregivers alike, but who also possesses the technical and organizational skills to keep our busy office running flawlessly. As a Home Care Coordinator with SYNERGY HomeCare, you will:

Promote Growth:

Take initiative daily to help the agency meet core objectives, including growing weekly care hours, acquiring new clients, and improving overall operational excellence.

Drive Client Success:

Perform client intake and assessment processes while maintaining exceptional client satisfaction and building trust within the healthcare and referral community.

Community Relations:

Develop and maintain positive relationships within the healthcare and referral community.

Foster Engagement & Retention:

Act as a reliable, supportive contact for clients, utilizing active communication and outside-the-box thinking to solve daily problems.

Maintain Compliance:

Ensure the highest standards of quality care and documentation while maintaining strict confidentiality of all employee and client information.

Scheduling:

Assist in coordinating caregiver availability with client needs.

Requirements:

Experience:

Minimum of 2 years of office experience required (preference given to those who have "worn many hats" in an office setting).

Industry Experience:

Previous experience in a home care or home health agency (or highly relatable healthcare experience) required.

Certifications:

Up-to-date CPR or BLS certification required.

Background Screening:

Up-to-date Level 2 background screening for the AHCA roster.

Transportation:

Valid driver's license and reliable transportation.

Tech Savvy:

Ability to efficiently use office technology applications, including scheduling software and CRM systems.

Availability:

Ability and willingness to participate in an after-hours "on-call" rotation.

Core Traits:

Must be a proactive problem-solver, highly organized, possess excellent communication skills, and maintain a compassionate, customer-focused attitude.

SYNERGY HomeCare of Tampa Bay Compensation and Benefits:

Salary:

$55,000-$65,000 Performance-Based Bonus Pay Structure W2 Employee Status Career Advancement Opportunities Direct Deposit and Biweekly Pay On-Demand Pay with Viventium + Tapcheck Eligibility for Supplemental Insurance including Vision, Dental, Short-Term Disability, and Life insurance Paid Training modules and educational opportunities via Care Academy Employee Recognition Programs and a positive, team-oriented culture If you are a motivated professional who loves to multi-task, problem solve, and make a tangible difference in the lives of seniors and caregivers, we want to hear from you. Apply today and take the next step in your healthcare administrative career with SYNERGY HomeCare of Tampa Bay!