Internal Employees:

Please ensure that you are logged into Workday and applying through the Jobs Hub before proceeding. Care Coach Job Description The Care Coach provides support and guidance to assigned patients in an effort to help them become engaged in managing their own health and care needs. Follows defined care guidelines based on the patient's health conditions and collaborates with other caregivers and community agencies to provide optimal support.

Department:

Care Coordination Hours:

Full-time, 40 hours/week

Required:

HS Diploma; CNA required;

CMA Preferred Pay:

Based on experience, starting at $16.94 per hour Responsibilities Administers a health screening survey to potential care coordination program participants to determine support needs., Assists in the implementation of quality improvement initiatives., Communicates with program participants and their caregivers to educate and encourage self-care using established care guidelines., Demonstrates familiarity with community resources and provides appropriate referrals., Demonstrates sound judgement in relaying timely and appropriate information to Care Coordinators., Establishes a positive, professional relationship with patients, caregivers and community agencies., Follows established care guidelines applicable to assigned patients., Identifies opportunities and recommends methods to improve service, work processes and financial performance, e.g. program cost savings and other quality improvement initiatives., Initiates outbound calls to patients, providers and/or caregivers., Maintains complete and current documentation as required., Makes visits to patient homes for follow-up. 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