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Direct Support Worker

Job

Cooperative For Human Services Inc

Tewksbury, MA (In Person)

Full-Time

Posted 6 days ago (Updated 4 days ago) • Actively hiring

Expires 7/13/2026

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Job Description

Jobs › Tewksbury, MA › Direct Support Worker Cooperative For Human Services Inc Direct Support Worker Tewksbury, MA Apply Cooperative for Human Services is seeking experienced Direct Support Workers to support individuals living in two high-behavior residential homes in Tewksbury, MA. This role is best suited for candidates who have experience working with individuals with significant behavioral, emotional, or behavioral health support needs and who are confident implementing behavior support plans, maintaining structure, and responding calmly and professionally in challenging situations.\ Direct Support Workers in these homes provide hands-on support to individuals served while promoting safety, dignity, independence, community inclusion, and person-centered care. Staff are expected to build positive relationships, follow individualized support strategies, maintain a safe and therapeutic home environment, and communicate effectively with supervisors, clinical team members, healthcare staff, families, guardians, and other members of the support team.\ Responsibilities\
  • Provide direct support to individuals served in a respectful, person-centered, and trauma-informed manner.\
  • Promote and protect the rights, dignity, privacy, and safety of each person served.\
  • Implement individualized behavior support plans, routines, support strategies, and program expectations consistently.\
  • Respond appropriately to behavioral escalations, crisis situations, and safety concerns using approved de-escalation techniques.\
  • Maintain awareness of individuals whereabouts, supervision needs, and support needs at all times.\
  • Support individuals with daily living skills, personal care needs, community participation, household routines, and recreational activities.\
  • Assist with medication administration, healthcare follow-up, nutrition, hygiene, and other health-related needs as assigned and trained.\
  • Complete required documentation accurately and timely, including daily notes, incident reports, behavior tracking, medication documentation, and other program records.\
  • Communicate professionally with supervisors, coworkers, clinical staff, healthcare staff, families, guardians, and external providers.\
  • Participate in team meetings, trainings, and ongoing program planning.\
  • Maintain a clean, safe, structured, and supportive home environment.\
  • Serve as a positive role model in demeanor, communication, judgment, and professional boundaries.\
  • Follow all CHS policies, DDS regulations, safety protocols, mandated reporting requirements, and program-specific expectations.\ Minimum Qualifications\
  • High school diploma or equivalent required.\
  • At least one year of relevant work experience preferred.\
  • Experience in human services, residential services, behavioral support, direct care, mental health, or developmental disabilities preferred.\
  • Valid Massachusetts drivers license required.\
  • Ability to read, write, and speak English.\
  • Ability to complete required trainings, including CPR/First Aid, medication administration, human rights, mandated reporting, and other program-specific trainings.\
  • Ability to lift up to 30 pounds and perform the physical requirements of the position with or without reasonable accommodation.\ Preferred Certification\
  • PABC certification, Proactive Approaches to Behavioral Challenges, is strongly preferred. Candidates who are already PABC certified are encouraged to apply.\
  • (Candidates without current PABC certification may be considered based on experience, availability, and ability to complete required training.
)\ Schedule Needs\ Current openings are primarily for weekend, evening, and select daytime shifts in high-behavior residential homes in Tewksbury. Available shifts include a mix of Sunday through Saturday coverage, with a significant need for 3:00 PM to 11:00 PM shifts and weekend availability.\ For full job description, please email Laura.

Marshall@masshirelowellcc.com. Active Filters Direct Support Worker Tewksbury, MA Clear All Apply