Position:

Program Associate - Employer Resource Connection Creating Opportunities is seeking a detail-oriented and compassionate Program Associate to support our Employer Resource Connection program. This program empowers individuals who receive in-home services and/or their representatives to effectively manage their roles as employers of Support Workers. The work aligns with rules and policies established by the Oregon Home Care Commission, Oregon Department of Human Services, and Oregon Health Authority. Key Responsibilities The Program Associate will serve as a primary point of contact for eligible participants, their representatives, and family members.

Responsibilities include:

Supporting individuals with intellectual/developmental disabilities and mental health diagnoses in recruiting, interviewing, hiring, directing, and managing Support Workers. Facilitating preference profiles for program participants. Providing ongoing communication, guidance, and technical assistance. Delivering activities and support as outlined by the Oregon Home Care Commission. This role begins as part-time during training and transitions to a regular schedule of 30+ hours per week. Work Location & Schedule Regular office hours at the Creating Opportunities office are required one day per week. Remaining scheduled hours may be completed remotely or in the office, depending on staff preference and program needs The schedule is primarily weekday-based, with occasional evening and weekend shifts. Occasional travel may be required within our regional service area, primarily in the Willamette Valley and nearby counties.

Ideal Candidates Are:

Friendly and patient Helpful and easygoing Trustworthy and reliable Collaborative and team-oriented Flexible and adaptable Able to work independently and efficiently Qualifications & Skills Strong attention to detail and problem-solving abilities Experience working with individuals with developmental disabilities or mental health diagnoses (personal or professional) Proficiency in Microsoft Word, Outlook, Excel, OneDrive, SharePoint, and Teams High accuracy in reporting and documentation Professional, thoughtful, and respectful communication skills Familiarity with office equipment (printers, scanners, etc.) Excellent time management and prioritization skills Strong written and verbal communication Ability to multitask and stay organized Commitment to maintaining confidentiality Ability to lift up to 50 lbs. Valid Oregon driver's license, car insurance, and reliable transportation Successful completion of a criminal background check Residency in Oregon Fluent Bilingual English/Spanish preferred, but not required - Eligible for $1/hour pay increase Training provided How to Apply Please submit your resume along with a personal statement (one paragraph) describing your experience working with individuals with developmental disabilities or mental health diagnoses.

Pay:

$21.00 per hour

Benefits:

401(k) matching Flexible schedule Application Question(s): Why are you interested in this position? Provide 3 professional references. Please provide a personal statement (minimum of one paragraph) describing your experience working with individuals with developmental disabilities or mental health diagnoses.

Work Location:

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