Overview We are seeking a dedicated and compassionate Case Manager to join our dynamic healthcare team. In this vital role, you will coordinate patient care plans, facilitate communication among healthcare providers, and ensure seamless transitions across various levels of care. Your expertise will help improve patient outcomes, optimize resource utilization, and support individuals from diverse backgrounds through complex medical journeys. If you thrive in a fast-paced environment and are passionate about delivering exceptional patient service, this opportunity is for you! Responsibilities Conduct comprehensive patient assessments to determine needs and develop personalized care plans. Coordinate with multidisciplinary teams including social workers, medical staff, and community resources to ensure holistic patient support. Manage discharge planning processes, ensuring timely and appropriate transfer of patients to the next level of care or home settings. Utilize EMR (Electronic Medical Records) and EHR (Electronic Health Records) systems to document patient interactions, updates, and care plans accurately. Engage in utilization management activities by reviewing medical necessity and supporting appropriate resource allocation. Communicate effectively with patients and their families, providing education on treatment options, medication management, and follow-up care. Maintain compliance with HIPAA regulations and uphold the highest standards of patient confidentiality throughout all interactions. Qualifications Proven experience in critical care settings such as ICU, emergency medicine, or hospital medicine. Strong background in nursing or social work with familiarity in hospital experience, hospice care, or pediatric settings including PICU or Level I/II trauma centers. Knowledge of medical coding systems such as CPT, ICD-9, ICD-10, and ICD coding for accurate documentation and billing. Experience working with EMR/EHR systems along with proficiency in Microsoft Office tools. Understanding of managed care processes, health insurance policies, discharge planning, and utilization management principles. Excellent client communication skills with the ability to work effectively with individuals from diverse cultural backgrounds. Bilingual abilities are a plus to enhance communication with a broader patient demographic. Familiarity with medical terminology related to acute care, behavioral health, social services, and working within hospital environments including OR experience is highly desirable. Join us in making a meaningful difference by guiding patients through their healthcare journeys with compassion and expertise!

Pay:

$15.50 - $16.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person