A Case Manager coordinates delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs.
San Fernando Valley, CA Job Details Full-time $36 - $40 an hour 20 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Flexible schedule Life insurance Retirement plan Qualifications Spanish Customer communication In-person customer service Personal injury law Team management Medical assisting Productivity software Legal case management Managing patients as a clinical case manager Medical terminology Full Job Description Our firm has an immediate opening for an experienced full-time Personal Injury Case Managers. The successful candidate will be responsible for handling a variety of cases while providing support to our clients. You should have a passion for helping others and a dedication to providing the highest level of customer care. We offer a competitive salary, retirement plan, and other benefits. This position requires the ability to manage multiple tasks simultaneously. We are looking for someone with a positive attitude who is motivated and detail oriented.
Responsibilities:
Must know how to work with and manage a diverse group and how to pivot. Must know medical management and how it ties into case management. Familiar with case and claim values. Communicate effectively with doctors, patients, health care entities to gather information, provide updates, and coordinate patient care. Ensure all necessary documentation and paperwork is completed in a timely and accurate manner. Assist in coordinating patient care and follow-up appointments. Provide support and guidance to patients and their families throughout the case management process. Utilize case management software to track and document case progress. Gathering medical reports. Determining the extent of damage covered by the insurance policy, along with other basic litigation duties. Handling all types of pre-litigation cases including auto, dog bites, slip and fall, premise, pedestrian, and government claims. Opening claims, sending representation letters, setting clients up with medical providers, managing appointments, running policy limits, requesting police reports, sending D.M.V. documents, requesting medical records, bills, and confirming medical balances. Work in a fast-paced environment and understands the importance of responding quickly to the needs of the clients. Coordinate and monitor services provided by various agencies and organizations.
Qualifications:
Knowledge in personal injury is a MUST. Bilingual in Spanish (REQUIRED) Must be organized excellent at multi-tasking. Exceptional customer service skills Strong understanding of medical terminology and procedures Exceptional analytical skills with the ability to critically evaluate medical records and complex medical information. Excellent communication skills, both written and verbal, for effective collaboration and client interaction. Detail-oriented approach with a commitment to accuracy and thoroughness. Critical thinking and problem solving to determine the best course for each client. Ability to manage a high caliber caseload while maintaining quality and meeting deadlines. Experience assisting doctors and patients in a healthcare setting. Excellent organizational and time management skills. Ability to work independently and as part of a team. Proficient in using case management software and Microsoft Office. Handling of governement claims is a plus.
Experience:
Minimum 2 years experience with Personal Injury Case Management
PLEASE SUBMIT RESUME ONLY IF YOU HAVE EXPERIENCE
Job Type:
Full-time Pay:
$30 - $40 per hour + compensative bonus
Benefits:
Medical insurance Dental Insurance Vision Insurance 401K Paid time off
Schedule:
8-hour shift Monday to Friday 8 am to 5 pm Overtime occasionally
Education:
High school or equivalent
Work Location:
IN PERSON
(OFFICE)
Job Type:
Full-time Pay:
$36.00 - $40.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Retirement plan Vision insurance
