ESSENTIAL RESPONSIBILITIES MAY INCLUDE THE FOLLOWING

Case Management and Supportive Services- Provide trauma-informed case management weekly and supportive services to survivors in the Housing Program, including: crisis intervention, emotional support, advocacy, safety planning, emergency food and clothing, transportation, financial coaching, permanent housing options, etc. Provide referrals to resources for mental health care, substance abuse, employment, educational assistance, social services, and other agency and community partner resources as appropriate Provide advocacy and accompaniment around supportive services when requested or desired by the client. Assist program participants with CalVCB applications as needed. Conduct vulnerability assessments and eligibility screenings with clients to determine specific needs and program eligibility. Follow Coordinated Entry, Housing First, and Voluntary Participation protocols in

Revised:

2026-07-23 accordance with grant requirements. Assist clients with housing searches. Conduct HUD/move-in inspections of client homes. Assist with Food Pantry pickup/delivery for clients in emergency need who lack transportation. Assist in facilitating support groups two times monthly. Proactively address clients' barriers to securing and maintaining housing. Assists in preparing and updating quarterly ISPs (Individual Success Plan) for each housing client assigned to caseload. Prepares for and provides client updates weekly during Case Review meetings. Establish and maintain professional relationships with community partners. Maintain mandated confidentiality related to program offerings. Conduct client surveys and assessments, including, but not limited to entry and exit surveys. Client Documentation and Recordkeeping Complete all necessary documentation for client case files, enter all data, and upload copies of paper documents into encrypted client database within 24-hours. Maintain all program paperwork and electronic files including but not limited to client eligibility and leasing paperwork, case notes, client progress, needs, and outcomes in compliance with grant requirements. Participate in regular database and paper file audits. Assist Program Supervisor with required quarterly, semi-annual, and annual reporting. Assist Program Supervisor with program and client outcome evaluations. Other Responsibilities Participate in weekly supervision with the Housing Supervisor. Track and submit mileage monthly. Engage in job-related training and continuing education as required. Work evenings and/or weekends when necessary. Maintain daily timekeeping records in the agency portal. Other duties as assigned.

QUALIFICATIONS

At least two years of experience working with underserved populations OR a combination of two years education and/or experience working in human services field. Ability to address crises and use critical thinking to problem-solve effectively. Ability to work under pressure, manage and meet deadlines. Ability to work sensitively with traumatized and diverse populations. Ability to work independently and as a team Excellent time management skills Excellent organizational, written, and oral communication skills. Ability to maintain strong professional boundaries. Working knowledge of Microsoft Office Suite. Spanish/English bilingual fluency is required.

Revised:

2026-07-23 Experience working with client database entry, preferably Apricot Solutions or HMIS preferred. Completion of 72-hour state-certified Crisis Intervention Training (post-hire requirement). Reliable transportation, valid California Driver's License and proof of insurance Fingerprint clearance required. Bilingual Spanish preferred.

ESSENTIAL PHYSICAL REQUIRMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants must be able to perform tasks which involve the ability to exert light physical effort in sedentary to light work on a daily basis. Tasks may involve extended periods of time at a keyboard or workstation. Ability to lift 25 lbs.

DISCLAIMER STATEMENT

This job description lists typical examples of work and is not intended to include every job duty and responsibility specific to a position. An employee may be required to perform other related duties not listed in the job description provided that such duties are characteristic of the position.

COMPENSATION AND BENEFITS

Compensation is commensurate with experience. Benefits include medical, dental, vision and short- and long-term disability insurance, 401K and paid vacation, sick time and 11 holidays.

Job Type:

Full-time Pay:

$24.00 - $27.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Ability to

Commute:

Roseville, CA 95678 (Required)

Work Location:

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