Case Specialist

Description We are looking for a Case Specialist to support client service operations in California. This is a Contract position focused on coordinating case-related activities, communicating with social service partners, and helping individuals access needed support. The ideal candidate brings strong administrative skills, sound judgment, and the ability to manage multiple case files accurately in a fast-paced environment.

Responsibilities:

• Coordinate daily case support activities by communicating with clients, social service contacts, and other involved parties to move cases forward effectively.
• Review documentation and case records for accuracy, completeness, and next-step follow-up needed to support timely processing.
• Partner with team members to prepare and submit applications, ensuring required information is gathered and organized correctly.
• Provide case management assistance and connect individuals to housing-related resources and other appropriate community services.
• Respond to routine questions about case status, required documents, and general process details in a thorough and timely manner.
• Maintain organized case files by updating records consistently and monitoring progress through completion.
• Track follow-up actions related to payment release activities and help ensure supporting materials are processed properly.
• Contribute to office operations by assisting with administrative assignments and special projects as needed. Requirements
• At least 1 year of experience in case management, client services, customer support, or administrative coordination.
• Strong attention to detail with the ability to review records carefully and maintain accurate documentation.
• Proven ability to manage multiple priorities at once while meeting deadlines in a high-volume setting.
• Working knowledge of Microsoft Excel and Microsoft Word, with accurate typing and data entry skills.
• Comfortable interacting with individuals from diverse backgrounds, including people receiving social service support.
• Ability to work collaboratively with internal teams and external partners to support case resolution.

TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .