TITLE:

Case Manager Agency:

Spooner House is operated by Area Congregations Together, Inc., a nonprofit organization, with the mission of providing food, shelter, and support services to people in need. Programs include a shelter for individuals and families experiencing homelessness, and a food pantry for households facing food insecurity. Case Manager Summary of job duties: Understands the mission of Spooner House and provides holistic and comprehensive case management services to individuals and families experiencing homelessness, focusing on helping clients achieve stability, access resources, and work towards permanent housing and self-sufficiency. The ideal candidate is compassionate, resourceful, organized, and committed to improving the lives of those in need.

Case Manager Required Qualifications:

Education:

Bachelor's degree in Social Work, Human Services, or related field. Relevant experience may be substituted.

Proficiency in

Crisis Intervention Techniques and Conflict Resolution Experience:

3-5 years of experience in case management, social service, or related field, preferably working in homeless services or with vulnerable populations.

Skills:

Ability to operate a vehicle Bilingual English/Spanish preferred Ability to develop and maintain strong relationships with clients Strong written and communication skills Excellent in organization and time management Basic Computer knowledge and working with programs like

HMIS and Caseworthy Case Manager Key Responsibilities:

Client Intake and Assessment:

Conduct initial and assessment interviews with clients to identify needs, strengths, and barriers. Review house rules, activities, and expectations.
Working with the client, develop individualized service plans to address specific goals, such as housing, employment, healthcare, and social support.

Case Management and Support:

Provide case management to assist clients with finding housing, employment, and other resources.
Facilitate client access to mental health services, addiction counseling, medical care, legal assistance, and other community services.
Conduct regular follow-up meetings to track progress toward client goals, adjust service plans as needed, and ensure clients stay engaged with available resources.

Documentation and Reporting:

Maintain accurate and up-to-date client files, including case notes, service plans, and referrals.
Prepare reports and documentation required by the agency, funders, and other regulatory bodies.

Collaboration and Advocacy:

Build and maintain relationships with community agencies, service providers, landlords, employers, and other stakeholders to support client needs and promote program goals.
Serve as an advocate for clients in various settings, including housing agencies, healthcare facilities, and employment offices.
Serve as Agency Representative for the Greater New Haven Alliance (Coordinated Access Network) on shelter calls, housing case conferences, and other work groups.

Application Process:

Please submit a resume and cover letter detailing your experience and interest in this position. Applications will be reviewed on a rolling basis. Area Congregations Together, Inc. is an equal opportunity employer committed to diversity and inclusion in the workplace. We strongly encourage applications from all backgrounds.

Job Type:

Full-time Pay:

From $55,000.00 per year

Benefits:

Dental insurance Employee assistance program Health insurance Paid time off Retirement plan Vision insurance Ability to

Relocate:

Shelton, CT 06484: Relocate before starting work (Required)

Work Location:

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