Case Manager

Case Manager Department of Youth Rehabilita Washington, DC Job Details Full-time $74,893 - $96,547 a year 1 day ago Qualifications Record keeping Report writing Phone communication Caseload management Writing skills Local agency collaboration Mid-level Social Sciences Schedule management Driver's License Driving 1 year Crisis management Home visits (communication methods) Community resource coordination Client interaction via phone calls Full Job Description This position is located in the Department of Youth Rehabilitation Services (DYRS), Committed Services Administration, Case Management Division. The mission of DYRS is to improve public safety and give court-involved youth the opportunity to become more productive citizens by building on the strengths of youths and their families in the least restrictive, most homelike environment consistent with public safety. DYRS will provide the nation's best continuum of care for court-involved youth and their families through a wide range of programs that emphasize individual strengths, personal accountability, public safety, skill development, family involvement and community support. Case Management is provided to every committed youth for the duration of his or her commitment to DYRS. Youth are assigned to a specialized unit within the Case Management Division based on the ward in which they reside or the presenting issues of the youth. Case managers supervise and support youth assigned to their caseloads and are responsible for developing and implementing Individual Service Plans, which are informed by Youth/Family Team meetings.

Duties and Responsibilities:

The Case Manager supervises and provides case management services to juvenile offenders who have been committed to DYRS. Provides case management through interviewing sessions with the youth and family to obtain the necessary background data and to explain program expectations and goals. Arranges for services and placements and tracks progress while in care. Conducts frequent contact with youth and service providers to ascertain that the youth's needs are being met or makes adjustments accordingly. Supervises, monitors, and engages the youth. Engagement of the youth is provided through regular contact with the youth, family, service providers, schools, employers, etc., to monitor behavior, attendance, and compliance with treatment and rules. The Case Manager develops supervision rules/release conditions and a structured schedule for each youth to assist with the transition back to the community. Works in collaboration with the lead entities and the Service Coalition providers. Schedule's individual, family and/or group contacts. Upon community release, plans and coordinates recreational, cultural, and educational group activities for youth and their parents. Conducts announced and unannounced visits to the youth's home, school, or place of employment to ensure that the youth is maintaining his/her schedule and complying with the conditions of release. Writes reports, narratives, and answers correspondence relative to the assigned cases. Makes telephone calls to clients, parents or guardians, school staff, mental and social agencies, and other sources to discuss problems or answer questions. Documents all contacts in each youth's case record on a timely and thorough basis and ensures that all pertinent facts and disposition of the case is incorporated into the file for future reference

Qualifications and Education:

Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression.

Degree:

Behavioral or social science; or related disciplines appropriate to the position. (Or) Combination of education and experience, that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. (Or) Four years of appropriate experience, that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. Licenses and Certifications Incumbent is required to possess a valid driver's license. Working Conditions / Environment The work is performed in an office setting, the homes of clients, community organizations and agencies, public institutions, churches, hospitals, courts, and high-risk or high crime communities. The employee is exposed to potentially dangerous situations and is subject to possible physical harm/attack from emotionally disturbed, hostile volatile, or uncooperative clients, their families, and from individuals in high-risk or high crime areas and from illness or contagious disease from clients. The work environment involves high risks with exposure to unpredictable situations and situations where conditions cannot be controlled, such as in the homes of clients and in high risk or high crime areas where danger is not always obvious and may be visible one time and not the next and where outside communication may be nonexistent. The employee is subject to unusual environmental stress from the working environment such as being subject to possible physical attack or similar potentially dangerous situations and continually working with severe problem situations. The high-risk work environment subjects the case manager to working in an unprotected environment with rapid changes in circumstances which cannot be foreseen.

Other Significant Facts:

Tour of Duty:

Monday-Friday, 8:15am -4:45pm; Must be able to work non-traditional hours (on occasion, including one evening per week), respond to crisis, and travel to visit youth in out-of-district places.

Pay Plan, Series and Grade :

CS-0101-11

Promotion Potential:

No Known Promotion Potential Duration of Appointment:

Career Service Regular Appointment Collective Bargaining Unit:

This position is in the collective bargaining unit represented by (AFGE). You may be required to have union dues or other applicable fees deducted from your salary.

Position Designation:

The incumbent in this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel regulations, Suitability. This position has been designated as a safety-sensitive position.

Residency Preference:

When claiming residency preference, you are required, and must agree in writing, to maintain bona fide District residency for a period of seven (7) consecutive years from the effective date of employment. You will be required to present documents (proofs) to show District residency and failure to maintain bona-fide District residency for the seven-year (7-year) period will result in forfeiture of employment.

EEO Statement:

The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.