Case Aide

•This position starts through a temp agency for 30-60 days at $16.00 per hour. Upon successful completion of 30-60 days the recruitment process will begin and once hired permanently the pay rate will increase to $18.50 per hour. •

Position Title:

Case Manager Aide Supervisor:

Program Director Program:

Pasco Hope Location:

Holiday, FL Work Schedule:

Mon-Fri 40 hours per week

Job Classification:

Full -

Time Nonexempt Pay Rate:

$16.00

Starting Date:

ASAP Description:

Case Manager Aide shall provide direct services to assist clients to gain self sufficiency by providing referrals to social services and assistance to improve the social functioning of the program clients and to maximize their well-being.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Interview clients individually, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs. Develop and review service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided. Refer clients to community resources for services such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply. Provide guidance to clients regarding issues including mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, childcare, or medical care. Collect supplementary information needed to assist client. Works in a spirit of cooperation with all external and internal stakeholders. Achieve individual productivity requirements, contribute appropriately to program productivity objectives. Complete and update case records for each client in accordance with agency Guidelines. Represent the program in appropriate meetings: public forums, partner agency meetings, workshops, etc. Network with other community providers regarding program services, and referrals of clients. Assist Program Manager with documentation needed for reports as required by the Agency and funder in a timely thorough manner.

OTHER RESPONSIBILITIES

Complies with all applicable training requirements. Complies with all company safety, personnel and operational policies and procedures. Complies with work schedule to ensure effective operations of Agency programs. Contributes positively as a member of a productive and cooperative team. Participates in Agency Performance Quality Improvement (/PQI) program and Accreditation/Reaccreditation process. Performs other duties as necessary to fulfill Catholic Charities Diocese of St Petersburg, Inc Mission.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Able to speak, write and understand English. Must be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups. Flexible work schedule including evenings, nights, weekends and holidays. Ability to set appropriate limits, work under deadlines and multi-task. Ability to organize, prioritize, self motivate, and deliver results. Excellent communication and listening skills. Possess strong work ethics. Successfully pass a FDLE Level II background screening. Valid Florida driver's license, ability to drive van or bus and have reliable transportation. Mission driven attitude supplemented with integrity and passion. Adherence to the highest ethical standards, personally and professionally. A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance. Evidence of deep alignment with Catholic Charities Diocese of St Petersburg, Inc Mission and Values. Will make a Commitment to serve all people with Respect, Compassion, and Cooperation in the spirit of a unifying God.

EDUCATION & EXPERIENCE

2 years' experience in social services . Commitment to work with the Homeless or at Risk for Homelessness population. Thorough knowledge of community services and target populations.

BENEFITS

Personal Time Off for vacation, illness, or personal business (PTO) Paid Holidays (11) Agency Pension Plan Employee Assistance Program (EAP) Direct Deposit Staff Training Catholic Charities is an Equal Opportunity Employer that values the strength diversity brings to the workplace.

EEO/AA/ADA

Employer. _ _ •Catholic Charities participates in the US E-Verify program. •

Pay:

$16.00 per hour

Benefits:

Employee assistance program Paid time off Retirement plan

Education:

Associate (Preferred)

Experience:

Social Services & Shelter Programs:

2 years (Preferred)

License/Certification:

Driver's License (Preferred)

Work Location:

In person