Family Service Coordinator

Job Description Help for Job Description. Opens a new window. Family Service Coordinator 2 Positions Available Full-Time | Monday-Friday | 8:00am-5:00pm Bachelor's Degree Required Driver's License Required Benefits Offered Employer will Conduct Background Check, Drug Screen, and MVR Check Summary The Family Service Coordinator assesses, secures, coordinates and monitors satisfaction of services and progress toward outcomes for people with developmental disabilities. Overall, the F amily Service Coordinator contributes to the CHS high performance culture by exhibiting our values and providing quality results that position CHS as the leader in delivering proactive behavioral health, case management, community and early childhood solutions for children and families. Primary Job Functions 1. Assess, secure, coordinate and monitor satisfaction of services and progress toward outcomes. Evaluate client needs by securing information on medical, psychological and social factors contributing to client's situation. Develop support plans with outcomes and action steps toward achievement. Provide case management services for program clients. Coordinate linkage of needed services and advocate for client needs. Conduct home visits. Prepare case notes, reports, statistical reports and other materials. Complete invoicing process as assigned by supervisor for specific clients. Maintain accurate file documentation. Review support plans; perform follow-up to determine quantity and quality of service provided to client and status of client's case. Provide crisis management assistance as necessary. Verify client's eligibility for Medicaid and obtain Medicaid number. Submit monthly program billing. 2. Contribute to a positive, engaging work environment. Develop a strong knowledge base and stay current on job-related issues and trends. Participate actively in departmental meetings, training and education, as well as the quality process. Comply with CHS's code of conduct, policies, procedures and other obligations. Assist with training other team members and providing back up when necessary. Pick up projects on the fly; perform other duties as assigned from time to time. Demonstrate the CHS Common Bond values in the performance of all job duties. Education, Licenses & Certifications Bachelor's degree in Social, Behavioral or Health Sciences from an accredited university, required. Master's degree in Social, Behavioral or Health Sciences from an accredited university, preferred. Florida Driver's License with daily access to a reliable and insured vehicle, required.

Knowledge of:

CASEWORK PRINCIPLES

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MEDICAID REGULATIONS

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COMMUNITY RESOURCES DEPARTMENT OF CHILDREN AND FAMILIES REGULATIONS

Skills and Proficiency in: Planning, project management, organization and time management Oral and written communication, including presentation and platform Collaboration, teamwork, consulting, facilitation, coaching and mentoring Computer systems and MS Office, including Word, Excel and Outlook Ability to: Perform at a high level of autonomy, with general supervision. Observe individuals and report accurate findings. Recognize and respond to emergencies and life threatening situations. Work in an interdisciplinary team environment. Work effectively with clients from diverse cultures. Remain aware of sociocultural characteristics of service population. Perform under strong demands in fast-paced, diverse, sometimes ambiguous environments. Commit to providing high customer satisfaction with positive service delivery results. Meet critical deadlines, while maintaining attention to detail, accuracy and quality. Handle highly stressful, sensitive situations; maintain confidentiality and professional boundaries. Demonstrate the behaviors of our CHS Common Bond Values. Be energetic, passionate and adaptable with a deep commitment to social service, empathy for children and families and a positive approach to embracing and managing change Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.