Case Manager - CA Prevention

Case Manager - CA Prevention Salary $50,018.80 - $65,024.44 Annually Location Reflections Plaza, 534 W. Lake Mary Blvd. Sanford, FL Job Type Full Time Employment Job Number 2026-03846/8242B Department CMS Community Assistance Division Opening Date 06/16/2026 Closing Date 6/23/2026 11:59 PM Eastern Description Benefits Questions Description Coordinates case management services to at-risk clients, including comprehensive intake and eligibility determination, needs assessment, provision and tracking of referrals and development of positive relationships with community service providers and providing community outreach services. Interviews and counsels at-risk clients by assessing their needs and providing services. •Salary will be determined depending on qualifications of candidates who exceed the minimum requirements as outlined within the job description. •Additional compensation based on licensure.

Essential Functions Note :

These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position. Conducts intake and needs assessment interviews with applicants; verifies and analyzes collected data, and makes recommendations for eligibility/non-eligibility. Completes income certifications for applicants to ensure the household is eligible for county, state, and federal programs. Maintains accurate case files, completes all appropriate forms and documents all case activity. Provides referrals to other local service providers as may be necessary to ensure maximum delivery of available services to eligible applications. Develops and maintains effective working relationships with public and private service providers within the community. Conducts home and site visits as may be necessary. Makes presentations to community groups on services provided by the division as required and participates in Community Outreach. These activities may occur during non-business hours. Completes all required case management activities in a timely and accurate manner. Participates in the ongoing evaluation of services provided by conducting and reporting on follow-up activities to include exit interviews for clients receiving long term assistance. Screens on-line web applications for assistance and communicates with clients both orally and electronically. Conduct weekly orientation presentations for new clients by providing program guidelines and policies for eligibility of programs offered. Prepares monthly, quarterly and annual reports as necessary or required. Assists applicants in applying for other available benefits.

Additional Duties :

Performs other related work as required. In the event of an emergency, all employees are considered essential personnel and may be required to perform alternate duties. Minimum Qualifications Bachelor's Degree in Social Work or a closely related field and three (3) years' experience in the Social Services field. A comparable amount of education, training, or experience may be substituted for the minimum qualifications. Additional Requirements Knowledge of social services procedures, practices and methods; applicable federal, state and local laws, rules and regulations relating to the provision of public assistance, and social welfare; case management methods and techniques; services offered by the county and other local public and private community-based service agencies. Ability to resolve conflict and crisis intervention; achieve and maintain effective relationships with applicants, other professionals and the general public; prepare correspondence and comprehensive reports. Ability to work in a dynamic environment that requires the incumbent to be sensitive to change and responsive to changing goals, priorities, and needs.

Microsoft Office:

Word, Excel, Access, PowerPoint. Ability to learn County databases for client case tracking as well as document retention for electronic files. Required to obtain and maintain a valid Florida Driver's License. All employees must attend Seminole County Required Trainings. Department Specific trainings per position may be required. County-paid benefits for employees

Competitive Wages:

Our compensation system includes competitive hiring salaries.

Paid Time Off:

New full-time employees accrue 20 days per year of Paid Time Off (16 days for 24-hour shift personnel). New part-time employees accrue 83 hours per year of Paid Time Off. Accrual rates increase with service time.

Paid Holidays:

We observe 12 paid holidays which includes an employee birthday holiday and a floating Work/Life Day.

Bereavement Leave:

Employees may receive up to one week paid leave per fiscal year for absence due to the death of an immediate family member.

Florida Retirement System:

All employees in regularly established positions are automatically covered from the first day of employment. Seminole County makes contribution on behalf of the employee and the employee is also required to make a 3% contribution.

Employees Assistance Program:

Our EAP provider can help employees and their families with issues such as personal/family matters, financial debt counseling, substance abuse, etc.

Training and Development Program:

The Employee Learning Center provides training opportunities for employees which promote performance, enhance employees' work life experiences, and support the organization.

Employee Awards and Recognition:

A program to reward outstanding performance and enhance service to the citizens of Seminole County.

Wellness Center:

Includes exercise equipment, resource library, and educational programs.

Health Insurance :

Health Insurance is effective the first of the month after completing 30 calendar days of employment. Seminole County offers a Point of Service (POS) plan. Dependent coverage is also available, the cost is split between the employee and employer. This benefit is not extended to part-time employees.

Life Insurance:

Life and Accidental Death & Dismemberment Insurance for employees, equal to one times annual salary. Not extended to part-time employees.

Long-Term Disability:

Provides 60% of salary after 6 months of disability. Not extended to part-time employees. Optional benefits (employee-paid) for full-time employees: Deferred Compensation Plan (457): Employees may choose to have pre-tax payroll deductions made for deposit into this savings plan up to an IRS-established maximum.

Dental Insurance:

A choice of 3 plans is available for employees and dependents at employee expense.

Additional Life Insurance:

At employee expense, additional life insurance up to five times annual salary; dependent coverage also available.

Short-Term Disability Insurance:

60% of salary for the first six months of disability at employee expense.

Cancer and Specified Disease :

Pays a benefit directly to the employee if being treated for this disease.

Flexible Spending Account:

A pre-tax account for childcare and un-reimbursed medical expenses.

Pre-Tax Payroll Deductions:

Under Section 125 of the IRS Code, certain payroll deductions for insurance coverage may be taken out prior to income being taxed. 01 How many years of experience do you have analyzing and interpreting client data for determining eligibility? 0-1 years 1-3 years 3-5 years 5 years+ 02 How many years of experience do you have working with people in crisis? 0-1 years 1-3 years 3-5 years 5 years + 03 How many years of experience do you have determining income eligibility? 0-1 years 1-3 years 3-5 years 5 years+ 04 Do you have experience with high volume caseloads? 0-1 years 1-3 years 3-5 years 5 years+ 05 The position is starting at $24.04/per hour. Would you be willing to start at that starting hourly rate? Yes No Required Question Employer Seminole County/Board of County Commissioners Address 1101 East First Street Sanford, Florida, 32771 Phone (407) 665-7944 Website http://seminolecountyfl.gov