Case Manager Closer Cabanas Law Firm - 4.0 West Palm Beach, FL Job Details $65,000 - $75,000 a year 4 hours ago Benefits Paid training Paid time off Opportunities for advancement Qualifications Deal closing Customer records maintenance Conversion rate tracking Spanish Sales reporting Client onboarding Phone communication Legal office phone management Intake Caseload management Client rapport building Client file management Performance Reporting English Mid-level Legal firm experience Lead Nurturing Initial Contact (sales skills) Client retention strategy Law office experience Lead Tracking Meeting or exceeding sales goals CRM system proficiency Legal case management Closing sales leads Legal client intake Communication skills Sales follow-up Client interaction via phone calls Office record organization Full Job Description Cabanas Law Firm is seeking a driven, client-focused Case Manager Closer to join our growing team. This position is responsible for converting qualified leads into retained clients while delivering an exceptional client experience throughout the intake and onboarding process. The Case Manager Closer will work closely with the Director of Sales to drive retention performance, improve conversion metrics, and ensure prospective clients receive timely follow-up and support. The ideal candidate is confident on the phone, persuasive, compassionate, organized, and thrives in a fast-paced legal environment.

Compensation:

$65,000 - $75,000

DOE Responsibilities:

Handle inbound and outbound calls with prospective clients Conduct consultations and explain legal service options Convert qualified leads into signed retainers Maintain consistent follow-up with all pending leads Build trust and rapport with potential clients Maintain accurate records within CRM and case management systems Coordinate with attorneys, intake specialists, and legal staff Ensure all retainers and onboarding documents are completed accurately and in a timely manner Meet and exceed monthly conversion and retention goals Provide daily reporting and updates to the Director of Sales Assist in improving intake and closing procedures to maximize performance

Qualifications:

Previous experience in legal intake, sales, case management, or high-volume client relations preferred Strong closing and negotiation skills Excellent communication and interpersonal abilities Ability to multitask and manage high call volume efficiently Strong organizational and follow-up skills Bilingual (English/Spanish) preferred Experience with CRM or legal software is a plus Goal-oriented with a strong sense of accountability  Compensation & Benefits Competitive base salary + performance bonuses/commissions Career growth opportunities Paid training PTO and company benefits. Collaborative and fast-paced team environment Ideal Candidate Traits Persuasive and confident communicator Compassionate and client-focused Highly organized and detail-oriented Strong urgency and follow-through Thrives under goals and performance metrics Team player with a positive attitude About Company At Cabanas Law Firm, our mission is to guide clients through life's most challenging family law matters with compassion, integrity, and excellence. As one of Florida's fastest-growing family law firms, we are committed to building a culture of accountability, teamwork, innovation, and continuous professional growth. We invest in our employees by providing opportunities for career advancement, ongoing training, and leadership development. Our team members play an essential role in delivering exceptional service while helping families navigate difficult transitions with confidence. If you're looking to join a collaborative, high-performing legal team where your work truly makes an impact, we'd love to hear from you.