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Foundation 2

Youth Shelter Case Manager

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What they do

A Case Manager coordinates delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs.

$48,530 / year median in Iowa

+12% projected growth

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Job Description

Youth Shelter Case Manager Foundation 2 - 3.5 Cedar Rapids, IA Job Details Full-time From $19 an hour 3 hours ago Benefits Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 401(k) matching Qualifications Computer operation Computer literacy Caseload management Writing skills Driver's License Bachelor's degree Desktop applications Organizational skills Human Services Typing Grammar Experience Quality data entry Full Job Description Reports to:
Youth Shelter Program Manager Location:
Cedar Rapids, IA Hours:
Tuesday - Saturday, 11 am - 7 pm About Foundation 2 Crisis Services Foundation 2 Crisis Services is a mission-driven, non-profit organization that provides critical crisis intervention and prevention services across Iowa. We operate a 24/7 crisis center, including phone, text, and chat services. We also operate an emergency youth shelter, mental health support groups, community-based crisis programs, training, and more. We have been saving lives for over 50 years. Join our team today! Overview of the role Complete assessments, intake/discharge paperwork, daily documentation, case planning and other documentation thoroughly and within deadline requirements to comply with expectations of both State and Federal contract including Iowa Code. Provide supportive counseling to youth and families during assessments, regular counseling sessions and as a part of their Aftercare plan. Support the Runaway Homeless Youth (RHY) Program through youth shelter stays, attend trainings, conducting support and outreach efforts, serving on community coalitions regarding homelessness and training externally and internally on RHY. Foster appropriate adult/child relationship from a client centered, trauma informed and compassionate lens. Participate in leadership task and roles such as shelter coverage support, facilitate groups and activities, and on-call rotation to support shelter staff for crisis intervention, referrals/assessments and admissions. This position is a full-time, in person position based out of our Emergency Youth Shelter. The RHY Case Manager will primarily provide case management services to youth experiencing homelessness due to family conflict, runaway episodes and other circumstances. The role is Tuesday - Saturday, 11 am - 7 pm to meet the needs of youth and families. There may be times where overtime is necessary such as during on-call rotations. Nights and weekends as needed to fulfill trainings, presentations, and other RHY outreach activities and during on-call rotation. Benefits Per hour base pay is $19.00, plus our generous benefit package of $12,000 per year. Flexible benefit dollars can be used toward medical insurance and other benefits. Funds not used for benefits will be added to your paycheck as taxable income. Learn more here. $1,000 sign-on bonus. Generous paid time off, including floating mental wellness days. Retirement plans with Foundation 2 Crisis Services' matching contributions. Go to sleep at night knowing that work you did matters. Foundation 2 Crisis Services staff save lives every day. Who you are Organized. Organized - You possess strong organizational skills and can oversee daily responsibilities. Client-centered. You are dedicated and passionate about working with individuals in crisis. You know it is an honor to be trusted to support people at their most vulnerable. Compassionate. You have compassion for clients and a willingness to understand and exercise trauma-informed care practices. Team player. You enjoy working with individuals from diverse backgrounds and are proud to represent your program. Flexible. You understand people are complicated and solutions with often require a team approach. Quick thinking. You recognize that you will often have multiple irons in the fire at once and will be challenged to manage competing priorities. What you'll do
  • Complete assessments, intake/discharge paperwork, daily documentation, case planning and other documentation thoroughly and within deadline requirements to comply with expectations of both State and Federal contract including Iowa Code.
  • Provide supportive counseling to youth and families during assessments, regular counseling sessions and as a part of their Aftercare plan.
  • Support the Runaway Homeless Youth (RHY) Program through youth shelter stays, attend trainings, conducting support and outreach efforts, serving on community coalitions regarding homelessness and training externally and internally on RHY.
  • Foster appropriate adult/child relationship from a client centered, trauma informed and compassionate lens.
  • Participate in leadership task and roles such as shelter coverage support, facilitate groups and activities, and on-call rotation to support shelter staff for crisis intervention, referrals/assessments and admissions.
What you need Bachelor's degree in human services preferred. And two (2) or more years relevant experience. Case Manager experience required Comfort using basic computer software. Basic typing and data entry skills. High comfort with computers with ability to type quickly and multi-task. Excellent writing and grammar skills. Valid driver's license and be insurable by the agency auto insurance policy. Pass all background checks completed by Foundation 2 Crisis Services. Submit copy of college degree or transcript as required by licensure for personnel file. Live within 50 miles of Cedar Rapids, IA. Be at least 21 years of age. Complete a physical exam prior to the beginning of employment and every three (3) years thereafter. Be free of communicable diseases as determined by a physician. Experience in crisis services preferred. Experience working with and compassion for at-risk youth preferred. Experience in conflict resolution and de-escalation techniques preferred. Ability to clearly communicate emotional support to people in crisis preferred. Your Application We're excited to hear from you! Our hiring process will consist of multiple in-person interviews and applicants providing examples of work product, to ensure a thorough evaluation of your skills and fit for our organization. Resumes, applications, and cover letters accepted until the position is filled. Foundation 2 Crisis Services is an equal opportunity employer. We do not discriminate employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.
Pay:
From $19.00 per hour
Benefits:
401(k) matching Dental insurance Employee assistance program Health insurance Paid time off Vision insurance
Work Location:
In person