at Department of Healthcare and Family Services in Springfield, Illinois, United States Job Description Essential Functions Under direction, manages an All Kids caseload Determines eligibility for cases with insurance coverage Responds to routine inquiries from clients Completes initial assessment of program participants Explains eligibility requirements to applicants and the general public Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above Minimum Qualifications Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in social science or a related field of the social sciences Requires one (1) year of professional casework or crisis intervention experience in a social service agency, or successful completion of an agency-sponsored training program Qualifying state employees in the Upward Mobility Program shall have the stated requirements of this classification waived by successful completion of a qualifying examination Conditions of Employment Requires completion of a background check and self-disclosure of criminal history Requires the ability to utilize and maintain state-issued equipment such as a laptop The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description About the Agency At the Illinois Department of Healthcare and Family Services ( HFS ), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We pr To view full details and how to apply, please login or create a Job Seeker account