Case Management Representative

Case Management Representative Community Action Partnership of Lake County - 3.2 Waukegan, IL Job Details Full-time $18 - $20 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Customer communication Packing Word processing Filing High school diploma or GED Bachelor's degree Typing Productivity software Full Job Description

MAJOR RESPONSIBILITIES

Other duties may be assigned Responsible for the prompt and accurate entry of all program data, client files into the system. Provide assessment for individuals and families requiring assistance in food, transportation, shelter, employment and referrals to other social service agencies by performing the following duties. Assist with all aspects of the food pantry duties, including monitoring inventory, ordering, stocking, servicing clients, maintaining client service log, data entry, and coordinating volunteers as needed.

ESSENTIAL DUTIES

Ensures promptness and accuracy of all data entry. Interviews clients with problems such as personal and family adjustments, finances, employment, food, clothing, housing, and other basic needs to determine nature and degree of problem. Maintain all records necessary for the implementation of this program in an orderly and easily retrievable manner. Advise client individually, in family, or in other small groups regarding plans for meeting needs and aids client to mobilize inner capacities and environmental resources to improve social functioning. Refers clients to community resources and other organizations. Complies records and prepares reports as needed. Enter data into State computer system. Reviews service plan and performs follow-up to determine quantity and quality of service provided client and status of client's case. Accesses and records client and community resource information. Secures supplementary information such as employment, landlord statements, income and other documents necessary. Determines client's eligibility for financial assistance. Pack food pantry orders and stock shelves as needed. Responsible for the maintenance of the food pantry as needed. Perform other administrative support duties as required, such as completion of word processing assignments, filing, mailing, photocopying and collating.

QUALIFICATIONS

Excellent communication skills. Ability to work well with others. Rapid typing or data entry speed.

EDUCATION AND EXPERIENCE REQUIREMENT

High School or equivalent. AA or Bachelor's Degree in Human Services, Social Service or related field. Intake andassessment with case management experience preferred. Two years' experience working in social serviceenvironment. Must have good working knowledge of office software.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is required to stand, walk, bend, stoop, sit, talk and hearfrequently and in repetition. Must be able to lift and/or move a minimum of 50 pounds. The physical demandsdescribed here are representative of those that must be met by an employee to successfully perform theessential functions of this job. Reasonable accommodations may be made to enable individual with disabilities toperform the essential functions.

Pay:

$18.00 - $20.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person