Housing Stability Navigator 4.0 4.0 out of 5 stars Terre Haute, IN 47807 $19.23
$20.67 an hour
Full-time Mental Health America of West Central Indiana 199 reviews $19.23
$20.67 an hour
Full-time Header Overview The Housing Care Navigator, under the direction of the Director of Housing, serves as a liaison between tenants, property management, and service providers at Younity Village.

This position supports housing stability by assisting tenants in navigating non-clinical services, addressing barriers to successful tenancy, and promoting community engagement. The Housing Care Navigator helps tenants understand lease expectations, connect to community resources, and coordinate with internal and external partners to support overall housing retention and tenant well-being. The Housing Care Navigator must be able to work effectively with diverse populations while supporting the mission and vision of Mental Health America of West Central Indiana, Inc.

Essential Duties and Responsibilities:

Serve as the primary point of contact for coordination between tenants, property management, and clinical service providers. Support tenant housing stability through regular engagement, problem-solving, activities, and connection to community resources. Complete housing assessments with households experiencing homelessness. Ensure applicants complete housing applications. Assist clients in obtaining necessary documents (birth certificate, social security card, and proper verifications). Assist tenants in understanding lease terms, community rules, tenant rights, and responsibilities. Help tenants address barriers that may impact housing retention, including documentation needs, benefit access, budgeting, and daily living challenges. Coordinate referrals to appropriate community resources, including employment services, food assistance, healthcare access, education, and other supportive services. Maintain regular contact with tenants and monitor emerging needs that may require additional support or intervention. Work collaboratively with property management to identify and address tenancy concerns before they escalate to lease violations or housing loss. Support tenant move-in, orientation, and adjustment to housing as needed. Encourage and facilitate tenant participation in community-building activities and engagement opportunities. Maintain accurate and timely documentation, case notes, and tenant files in accordance with program rules and agency policies. Participate in staff meetings, training, and professional development opportunities. Maintain confidentiality and appropriate professional boundaries. Perform other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Knowledge of housing stability practices, trauma-informed care, and motivational interviewing.
Understanding of community resources and service systems available to individuals experiencing housing instability or mental health challenges.
The ability to effectively de-escalate concerns, resolve conflict, and support positive landlord-tenant relationships.
Ability to exercise sound judgement, maintain confidentiality, and work independently.
Strong interpersonal and communication skills.
Ability to establish and maintain professional boundaries with tenants, and community partners.
Strong organizational skills, including maintaining records, reports, and documentation.
Ability to coordinate multiple tasks and collaborate across departments.

High school diploma or equivalent. Associates or bachelor's degree in human services or a related field preferred, with a minimum of two (2) years of case management or social services or relevant lived experience may be considered. Possession of a valid driver's license, proof of auto liability insurance, and an acceptable driving record.

Pay:

$19.23

$20.

67 per hour

Benefits:

403(b) Mileage reimbursement Paid time off

Work Location:

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