The Case Manager provides individualized support and care coordination to clients in the community. This position works directly with clients in their homes and assists them in accessing healthcare, transportation, food assistance, Social Security benefits, and other community resources. The Case Manager helps clients navigate systems, complete necessary applications and paperwork, attend appointments, and maintain independence and stability in the community. Because this is a community-based position, the Case Manager will travel between client homes, a reliable, drivable vehicle and a valid driver's license are required. Essential Responsibilities Meet with clients in their homes andto assess needs and provide ongoing support. Assist clients with scheduling and coordinating medical, dental, behavioral health, and other healthcare appointments. Help clients understand and access available healthcare and community resources. Complete and submit PT-1 transportation requests and coordinate transportation services for eligible clients. Arrange and coordinate transportation for clients to grocery shopping, appointments, and other essential community activities. Assist clients with applying for and maintaining SNAP/food stamp benefits and other food assistance programs. Assist clients with Social Security benefits, including applications, documentation, correspondence, and connecting clients with appropriate agencies when additional assistance is needed. Help clients apply for and access other public benefits and community resources for which they may be eligible like housing. Advocate for clients and help resolve barriers that interfere with their ability to access services. Support clients in developing skills that promote independence, stability, and successful community living. Provide practical support with daily living needs and help clients connect with appropriate community resources. Maintain regular communication with clients, providers, agencies, and other members of the client's support team. Document client contacts, services provided, referrals, and progress accurately and in a timely manner. Maintain confidentiality and follow all applicable privacy, safety, and organizational policies. Respond appropriately to client needs and communicate concerns to supervisors or other appropriate professionals. Travel throughout the community to meet client needs and attend meetings or appointments as required. Perform other duties related to client support and case management as assigned. Qualifications High school diploma or equivalent required; associate or bachelor's degree in human services, social work, psychology, healthcare, or a related field preferred. Experience working with individuals who may have disabilities, behavioral health needs, medical needs, or other barriers to accessing community resources preferred. Knowledge of community resources, public benefits, healthcare systems, and social service programs preferred. Strong organizational and communication skills. Ability to work independently and manage multiple clients and responsibilities. Ability to advocate for clients while maintaining professional boundaries. Comfortable working with clients in their homes and throughout the community. Must have a valid driver's license, reliable and drivable vehicle, and the ability to travel between client locations. Must be able to safely transport oneself between client homes and community locations as required by the position. Ability to maintain accurate and timely documentation. Ability to maintain client confidentiality and demonstrate professionalism at all times. Work Environment This is a community-based position. Case Managers will spend a significant portion of their workday traveling to and meeting clients in their homes and in community settings. The position requires regular driving between multiple client locations, medical facilities, government agencies, grocery stores, and other community resources. The ideal candidate is compassionate, dependable, organized, resourceful, and comfortable helping clients navigate complex systems while promoting independence and dignity.

Pay:

$20.00 - $22.00 per hour

Benefits:

403(b) Mileage reimbursement Paid time off

Work Location:

In person