Job Description
Sr. Community Outreach Specialist Johns Hopkins University - 4.0 Baltimore, MD Job Details Full-time $17.20 - $30.30 an hour 19 hours ago Qualifications Case documentation in social services Supplemental Security Income (SSI) Committee work Posters Electronic health records (EHR) management Intake Brochures Mid-level Community resource coordination in health services social work Outpatient Patient financial aid assistance Medical social work Bachelor's degree Health insurance knowledge Data management Welfare benefit application assistance Personal transportation assistance Housing services Psychoeducation 1 year Patient data collection Community relationship building Providing care for clients Patient referrals Managing patient records Adult education Community outreach case management method Full Job Description Baltimore, MD, United States Job description Working at JHU Affiliated Office Address Baltimore, MD, United States Requisition
ID 121213
Date Created May 12, 2026 Job Function Program Management Exempt Status Non-Exempt Shift Type Full Time Schedule M-F 8:30am-5pm Worksite 04-MD:
School of Medicine Campus Work Modality On-site:
90-100% of hours worked on-site This position is part of a team of health care professionals providing comprehensive support services to clients at the John G. Bartlett Specialty Practice, the adult outpatient HIV program at Johns Hopkins Hospital. We are seeking a Sr. Community Outreach Specialist . Under the direction of the Director of Social Work, this position will coordinate between three different sites to assist in critical information tracking of Ryan White Program eligibility, data collection, and linkage with community resources. The position is focused on supporting the role of the Case Management department in optimizing the Ryan White Eligibility Intake process and data collection, which improves Case Manager efficiency and effectiveness. Specific Duties and Responsibilities Enroll Clients with HIV/AIDS
from the Clinic in the Ryan White Program. Conduct Social Determinants of Need screening prior to a medical appointment. Address high-risk social determinants prior to medical appointment through referrals to case management, peer navigators, medical team collaboration, and/or community resources. Collect income information prior to the medical/case management visit, or prepare patients to bring in financial documents needed prior to the visit. Participate in the Ryan White eligibility committee to evaluate best practices for information collection in Baltimore City and Baltimore County offices. Develop a tracking system to ensure Ryan's eligibility stays current through updated financial and other psychosocial information. Documents client interactions in the hospital's electronic medical record system and provides updates of the client's public assistance application(s) status to the Case Manager. Accompanies clients to appointments at the Department of Social Services, Social Security Administration, Motor Vehicles Administration, and other community agencies to obtain records needed to apply for public benefits. Provides Case Managers with an updated list of HIV community resources. Updates educational materials for clients and staff, including pamphlets, posters, and brochures. Assist patients in improving their adherence to HIV care and other medical illnesses. Provide education on mental health and substance abuse programs. Assist patients in applying for health insurance and prescription programs such as ACA, MADAP, Medicare, Medical Assistance, Social Security Extra Help, QMB, SPDAP. Refer patients to the Department of Social Services for programs such as Food Stamps, TDAP, TCA, Eviction Prevention, and Energy Assistance. Provide education on the disability programs provided by the Social Security Administration, such as SSI and SSDI. Refer patients to community resources programs for housing/shelters, food services, and employment. Arrange patient's transportation services that include cabs, tokens, and referrals to the Moveable Feast transportation program. Assist patients in enrolling in transportation programs offered by the MTA and Medical Assistance. Performs other duties as assigned or required. Minimum Qualifications Bachelor's Degree. Some related work experience. Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Classified Title:
Sr. Community Outreach Specialist Role/Level/Range:
ACRO37.5/02/CD
Starting Salary Range:
$17.20 - $30.30 HRLY ($53,000 targeted; Commensurate w/exp.) Employee group: Full Time Schedule:
M-F 8:30am-5pm FLSA Status:
Non-Exempt Location:
School of Medicine Campus Department name: SOM DOM Infectious Disease Personnel area: School of Medicine Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/. Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula:
30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEO is the Law https:
//www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit: https://accessibility.jhu.edu/. Vaccine Requirements Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
