A Case Worker is employed by a government agency, non-profit organization, or other social services group to take on the cause of individuals and provide them with advocacy, information, and other services.
High Point, NC Job Details Full-time 1 day ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance Life insurance Retirement plan Qualifications Behavior management Some college Program design Interviewing clients Intake Copy machines Welfare eligibility determination Client assessment in social work Filing Client file management Mid-level Records management Associate's degree in social work Client management Mentoring Life skills building Client advocacy in social work Progress documentation Social Work Teaching life skills Workshop facilitation experience Professional development workshops Training Case plan creation in social work Associate's degree 2 years Direct patient care in social services case management Financial assistance program guidance
Full Job Description Location:
Center of Hope -
High Point, NC Position Type :
Regular Full Time About this opportunity: Monitors assigned caseload of clients participating in an emergency day shelter program; establishes program plan/goals and evaluates client's progress by conducting routine meetings with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment. Key Responsibilities Interviews applicants to determine eligibility for program enrollment based on established guidelines and requirements; conduct needs assessment, obtains pertinent information and establish program goals for eligible clients; refers applicants to internal case management specialists, and/or other agencies if not appropriate for program. Develops client intake for clients; instructs clients in completing necessary paperwork including goals and/or budget forms; completes orientation check-off form and obtains release of information forms when appropriate. Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same; monitors client behavior, group attendance, and movement; receives incident reports and enforces disciplinary actions for infractions of the emergency day shelter. Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed. Consistently serves as a mentor and provides positive examples of proper hygiene, personal appearance, records retention, budget planning, scheduling, etc. Refers clients to appropriate programs or other agencies based on clients needs and in accordance with their program plan. Completes discharge plans of clients exiting the program; transfers file contents to non-active file. Greets and interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; records clients disposition and other pertinent information such as income, expenses, family and work history; assists clients in completing applications for assistance; photocopies social security cards, picture identification cards, payroll statements, utility bills, etc. Prepares and maintains client files documenting pertinent client information; prepares and maintains records of clients' progress in files; completes assessment forms, monthly client statistics and progress notes; enters pertinent information into the established Homeless Management Information System (HMIS).
Minimum Qualifications Required :
Education and Experience:
Associate degree or two years of college coursework from an accredited college or university in Social Work, Behavioral Science, or a related field, and Two years' experience working in a social or public service environment with case management experience, or Any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Employee Benefits:
Health, Dental and Vision Insurance Vacation, Sick, Personal and Holiday Paid Time Off Retirement Plan Life Insurance and more! Why work for us? The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. The Salvation Army strives to do the "Most Good" for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans. Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good.
Additional Information:
All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission. To apply, click on the "" icon at the bottom of this posting.
Application Submittal Period:
7/29/2026 - 8/8/2026 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Opportunity Employer Minorities/Women/Veterans/Disabled
