The Role Manage personal injury pre-litigation cases by opening insurance claims, coordinating with carriers, requesting and tracking medical records and police reports, resolving liens and subrogation issues, and preparing cases with lead paralegals for demand drafting. The role focuses on identifying operational bottlenecks, maintaining timely and complete case information, and communicating effectively with clients, attorneys, and partners in a fast-paced, high-volume environment. Summary Generated by Built In About Finch We believe every American household deserves access to counsel in life's biggest moments. At Finch, we're building the infrastructure to make justice radically more accessible. Our modern approach to consumer law automates the admin work and puts clients first, starting with personal injury. In just over a year, we've grown 10x, raised a $20M Series A, and become the pre-litigation partner of choice for top personal injury firms across the country. We believe the best outcomes happen when expert operators and purpose-built AI work together - which is why we handle every step of pre-lit, from intake and claim opening to medical records, lien management, and demands, with humans leading every case. We're backed by Sequoia, Redpoint, and the founders & CEOs of generational companies like DoorDash, Ironclad, and Digits. We're rebuilding how the law serves everyday Americans from first principles, and we're hiring exceptional operators to help us scale it nationwide. This Role Case Managers ensure cases move forward quickly and comprehensively. You'll focus on the operational heart of pre-litigation—opening claims, managing medical record requests, securing police reports, and resolving lien issues—so attorneys can work with complete, timely information.

What You'll Do:

Open insurance claims and manage communication with carriers Request, track, and follow up on medical records and police reports Monitor lien and subrogation issues, ensuring timely resolution Partner with lead paralegals to prepare cases for demand drafting Identify and fix operational bottleneck.

Your Team:

Legal Operations Legal Operations is responsible for delivering exceptional outcomes for our law firm partners and their injured clients with precision, speed & care. At Finch, we're building a team of the top 1% of legal operators with experience from law firms across America, and enabling them with next-generation technology to serve more clients, with more humanity. You Might Be a Fit if

You:

Have 2+ years in personal injury (PI) law, legal operations, case management, or claims handling Are process-driven and detail-oriented Communicate effectively with both clients and attorneys Thrive in fast-paced, high-volume environments Are bilingual in Spanish/English (preferred, not required) Compensation $60,000 - $85,000 annual salary + equity Additional benefits include: 100% coverage for health, dental, and vision 401(k) retirement plan Flexible PTO (we trust you to take the time you need) At Finch Legal, we believe in practicing what we advocate. As a company dedicated to upholding justice and protecting people in the workplace, we are equally committed to fostering a safe, inclusive, and equitable environment within our own walls. We welcome and support individuals from all backgrounds and lived experiences — regardless of race, ethnicity, gender identity, sexual orientation, religion, disability, or veteran status. We recognize that diversity strengthens our team, enriches our perspectives, and empowers us to better serve our clients and communities. At Finch Legal, inclusion isn't just a value — it's a practice. Read Full Description Skills Required 2+ years of experience in personal injury law, legal operations, case management, or claims handling Process-driven and detail-oriented Effective communication with clients and attorneys Ability to thrive in fast-paced, high-volume environments Bilingual Spanish/English Finch Legal Compensation & Benefits Highlights The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Finch Legal and has not been reviewed or approved by Finch Legal. About This Summary Healthcare Strength — Employer job postings repeatedly indicate 100% employer-paid medical, dental, and vision coverage. Such comprehensive coverage is emphasized across multiple roles. Equity Value & Accessibility — Many roles explicitly include equity alongside base salary. This signals a total-comp approach that offers upside participation. Leave & Time Off Breadth — Listings call out flexible or unlimited PTO. Time-off language stresses autonomy to take needed time. Learn more about Finch Legal's Compensation & Benefits → Finch Legal Insights What's It Like to Work at Finch Legal? Finch Legal Culture & Values Finch Legal Career Growth & Development What's the Work-Life Balance Like at Finch Legal? Finch Legal Leadership & Management Finch Legal Company Growth, Stability & Outlook View all jobs at Finch Legal View Finch Legal Profile Report Job