Friday 10am
8pm) Haven House
3.

6 Rio Rancho, NM Job Details Part-time $20.14 an hour 11 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Life insurance Qualifications CPR Certification Writing skills BLS Certification Employee relationship building High school diploma or GED Driver's License First Aid Certification Negotiation Full Job Description Position status: Hourly, non-exempt. Reports to

Case Management/Legal Advocacy Program Manager Summary :

Provide, coordinate, and document direct client services aimed at helping clients gain immediate safety as well as knowledge, skills, and resources to help them succeed in safe, healthy lives. Specific job duties and responsibilities : Following agency protocol as detailed in Haven House's written policies and procedures and specified by funding sources: As appropriate for individual domestic violence (DV) victims' needs and wishes, provide the following:

Crisis response/intervention by phone and/or in person (as appropriate), responding to client needs, questions, and concerns; provide active listening and support and ensure strict confidentiality of survivor information.
Provide client transportation as assigned by program manager.
Assist survivors to identify goals that will support continued safety.
Meet regularly with clients to offer resources to help achieve their individual goals, as described in their service plans. (Goals may relate to health, education, housing, employment, finances, legal, parenting, or personal needs.)
Support survivor in connecting with community resources and provide continued advocacy to help survivor navigate systems.
Ensure that services are documented in a way that supports survivor needs and maintains maximum survivor confidentiality.
Work specific shift hours as agreed upon with supervisor
Model and promote trauma informed approach when interacting with clients and employees
Participate in weekly staffing
Coordinate with other direct care team members and supervisors with pertinent client needs.
Support survivors with obtaining orders of protection and other legal processes by informing them and assisting them with understanding and navigating the system and obtaining the appropriate documentation.
Provide assistance to client with applying for victim compensation

Additionally:

Respond to crisis calls and conduct phone intakes and in-shelter intakes. Providing person-to-person consultation on the crisis situation including safety planning
Throughout each work shift, monitor facility security including attention to gates, doors, visitor access to facility, and visitor and client sign-in and sign-out
Other duties as assigned.

(Many Haven House staff members are cross-trained to do tasks other than strictly case management and some may be assigned other duties as appropriate for individual skills and interests or to meet the needs of our clients and our organization.)

Minimum Staff Requirements and Qualifications:

1. Ability to work effectively in a multi-task, crisis-oriented environment 2. Ability to perform work activities requiring effective listening, negotiating, instruction and/or speaking with others 3. Ability to relate to coworkers, peers, residents and others in a positive and professional manner 4. Ability to communicate effectively verbally and in writing 5. Training in conducting interviews and writing assessments 6. Must have training regarding cultural awareness relevant to populations being served 7. Satisfactory clearance of criminal background check. 8. Current certification in CPR and First Aid 9. Required to stand, walk, sit both in person and by telephone; reach with hands and arms. Regularly required to stoop, kneel, bend, crouch and lift up to 25 pounds. High School Diploma/GED and provider-specific crisis intervention training. Must be 18 years of age or older. An initial 40-hour DV specific training through the two CYFD approved training entities and/or Victim Advocacy Training (VAT) as approve by VOCA. Twenty (20) hours minimum of ongoing training per year related to target population, crisis management, crisis intervention policies and procedures, and community resources is required. Individuals answering telephones must be trained to screen for domestic violence. Current Valid NM Driver's License.

Job Type:

Part-time Pay:

$20.14 per hour

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

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