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State of New York - Labor, Department of

Labor Standards Internship - Hourly - Albany

Entry-Level JobVerifiedNo experience needed

Career Insights for Case Worker

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What they do

A Case Worker is employed by a government agency, non-profit organization, or other social services group to take on the cause of individuals and provide them with advocacy, information, and other services.

$51,010 / year median in New York

+14% projected growth

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Job Description

Duties Description The Central Investigation Unit (CIU) has the responsibility of reviewing every claim of labor law violation, submitted to and under the purview of the Division of Labor Standards, for workers that have worked in NYS. The CIU staff reviews incoming claims and accept, reject, or recommend that claims be referred to another legal avenue for redress. If accepted by
NYSDOL, CIU
dockets a case and within 48 hours a letter is mailed to the employer, which is the start of most Labor Standards investigations.
Duties:
Learn the claim to case process; how claims are reviewed, developed into cases, and distributed to our district offices around the State for investigations.
Use of various systems:
internet, Worker Protection Case Management System, shared folders, and mailboxes. Type documents with accuracy, review staff members' work, scanning, filing, answering telephone inquiries from general public, search databases, conduct interviews, prepare letters explaining findings, and report on production. Minimum Qualifications
MINIMUM QUALIFICATIONS
Be 18 years of age or older Be actively enrolled in a New York State college, university, or graduate program, or be a resident of New York State, attending a college, university or graduate program outside of New York State• Have completed a minimum of one (1) year as a student at a degree-granting two or four-year college or university (completion of one year's worth of academic credits over a longer period may qualify part-time students for participation in the program), or be a currently enrolled graduate student or accepted in a graduate degree program Have a minimum grade point average (GPA) of 2.0, or the letter grade equivalent Preferred Skill sets: Microsoft Suite (Word, Excel, Outlook, SharePoint, Teams). Typing skills - familiar with Word programs. Attention to detail - accuracy, limited typos, formatting documents properly. Ability to navigate through multiple screens to enter and/or gather information.
Degree Concentrations Requested:
Business Administration Criminal Justice/Homeland Security Legal Studies Additional Comments Preferred minimum education level: Sophomore Preferred maximum education level: Senior Our mission is to provide outstanding services to our customers—the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York's businesses. We empower and protect New York's workers. To learn more about our mission and the exciting work of the DOL, please visit: https://dol.ny.gov/about-us Some positions may require additional credentials or a background check to verify your identity.