In-House Case Manager DOL/OWCP & Ohio BWC Patients

In-House Case Manager•

DOL/OWCP

& Ohio BWC Patients Westerville Healthcare Group Columbus, OH Job Details Full-time $25•$30 an hour 1 day ago Benefits Paid time off Qualifications Teamwork Medical administrative support Case management Attention to detail Organizational skills Full Job Description In-House Case Manager•

DOL / OWCP

& Ohio BWC Patients Westerville Healthcare Group / Physical and Occupational Medicine Practice At Westerville Healthcare Group, we believe injured workers deserve more than paperwork and appointments — they deserve advocacy, guidance, and a team that genuinely cares about helping them recover and return to life and work safely. We are seeking a compassionate, organized, and detail-oriented In-House Case Manager to join our growing team. This position works closely with physicians, employers, injured workers, nurse case managers, and federal/state agencies to coordinate care for our Department of Labor (DOL/OWCP) and Ohio Bureau of Workers' Compensation (BWC) patients.

Responsibilities:

Coordinate care and follow-up for injured workers Communicate with physicians, employers, claims examiners, and nurse case managers Assist patients with treatment scheduling, referrals, authorizations, and return-to-work coordination Monitor patient progress and ensure timely documentation and claim updates Maintain accurate records within EMR and workers' compensation systems Help patients navigate the DOL and Ohio BWC process with professionalism and empathy Support compliance with occupational medicine and workers' compensation guidelines Help patients navigate the DOL/OWCP and Ohio BWC process with clarity, compassion, and professionalism Ensure documentation and case updates are accurate, timely, and organized Contribute to a positive, patient-centered office culture where teamwork and accountability matter

Qualifications:

Prior experience in case management, workers' compensation, occupational medicine, medical office administration, or healthcare coordination preferred Knowledge of DOL/OWCP or Ohio BWC processes is a strong plus Strong communication and organizational skills Ability to multitask in a fast-paced medical office environment while maintaining attention to detail EMR experience preferred Professional, dependable, and patient-focused attitude A calm, professional, and compassionate approach with patients and coworkers Someone who values teamwork, integrity, and creating a positive patient experience

What We Offer:

Competitive pay based on experience Supportive team environment Monday-Friday 8:30 to 6:00 schedule, no weekends Opportunity to make a meaningful impact in patients' recovery and return-to-work process Growth opportunities within our practice If you are passionate about patient advocacy and enjoy coordinating care in a team-oriented environment, we would love to hear from you. If you are looking for a position where your work truly matters and where you can become part of a respected, mission-driven team, we would love to meet you.

To Apply:

Please send your resume and qualifications to [insert email/contact information].

Pay:

$25.00•$30.00 per hour

Benefits:

Paid time off

Work Location:

In person