Overview Under general direction, this position is responsible for managing individualized housing plans, coordinating access to healthcare, employment and social services for tenants experiencing homelessness withing Region 14, (Butler, Clermont and Warren Counties). Conduct comprehensive assessments to identify client needs and connect them with appropriate resources, ensuring housing stability and long-term self-sufficiency.

• Promote and provide excellent customer service.
• Conduct initial intake and assessment with clients prioritized through coordinated entry.
• Work with clients to develop appropriate strategies and plans for addressing their needs
• Provide emotional support and counsel clients.
• Maintain regular communication with landlord base to help secure units for clients experiencing homelessness.
• Coordinate lease signing with owners and ensure clients understand the rules of the lease and CoC program.
• Conduct NSPIRE housing inspections for approval of units.
• Maintain confidential client records in accordance with applicable laws and regulations.
• Maintain license in Homeless Management Information System (HMIS) to update client files.
• Adhere to ethical standards and best practices in casework.
• Meet at least once monthly with all clients or more if needed to monitor and evaluate progress and adjust plans as needed.
• Assist and follow up with employment search to promote self-sufficiency
• Act as an advocate for clients to ensure they receive the services they need.
• Address crisis situations, such as child abuse, substance abuse and mental health emergencies.
• Perform other related duties as assigned by supervisor.
• Maintain compliance with COHHIO performance and management plan
• Demonstrate regular and predictable attendance.
• Follow all safety and health practices of Warren Metropolitan Housing Authority
• Attend meetings and participate in ongoing professional development and training.

Benefits:

Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person