Case Manager (Connections) St. Vincent Depaul Society of Lane County - 2.7 Eugene, OR Job Details Full-time $24 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Employee assistance program Employee discount Qualifications Trauma-sensitive practices Fair Housing Act Active listening Experience working with individuals with disabilities Anti-discrimination law Professional ethics Coaching In-person customer service Driver's License Case management Ability to follow instructions Productivity software Associate's degree Experience working with individuals from underserved communities Team motivation (leadership skill) Mobile devices Full Job Description

PRIMARY PURPOSE

The purpose of this role is to help clients access permanent housing and gain stability. This is an in-person position and telework/remote work is not available.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assist clients with housing, advocating on the client's behalf, working collaboratively to retain their housing and supporting participants through connections with internal and external referrals. Assist clients in reducing barriers to acquiring housing or maintaining stability, acquiring necessary benefits, job searching, healthy parenting, and more. Perform home visits to evaluate client needs regarding housekeeping or other tenant responsibilities that could place their housing stability in jeopardy. Work closely with the client and their support systems to create a service plan that meets the client's needs and self-identified goals. Aid clients in reducing barriers to achieving their goals. Work to collaboratively find solutions to client barriers with other service providers. Complete all client-related documentation on a timely basis. Track, report and submit timely records each month. Model healthy communication and positive social skills, engage and support the client to feel empowered. Advocate for housing needs while retaining the Housing First model. Frequent travel throughout Lane County and occasional travel out of Lane County for training. Attend required meetings and training.

OTHER DUTIES AND RESPONSIBILITIES

Maintain adherence to Company policies, safety/ergonomic standards and good housekeeping practices. Perform other duties and responsibilities as required.

MINIMUM QUALIFICATIONS AND EXPERIENCE

Associate or bachelor's degree plus a minimum of three years' experience working with people of low-income; or equivalent experience working with people of low-income, unhoused clients, individuals and families living with mental health conditions/concerns, physical disabilities, chemical dependency, interpersonal violence or other abuse histories. Experience requirements can be substituted for lived experience of homelessness, involvement in the DHS child welfare system, and other lived experience that pertains to the position as long as all other qualifications can also be met. Former clients of any SVDP program must be at least 2 years post exit from a SVDP program, and at least 1 year post exit from an outside agency program. An understanding of how trauma, systems, systemic oppression, race, ethnicity, gender, and sexuality impact people experiencing homelessness and poverty. Knowledge of the mental, emotional, and physical impacts of trauma. Experience in managing a team of staff serving vulnerable clients. Experience maintaining client confidentiality and a professional code of ethics. Active listening skills and ability to acquire information in healthy ways and help problem solve sensitive issues non-judgmentally. Computer proficiency and ability to use smartphone, email, Microsoft Office Suite, and other programs necessary. Knowledge of federal/state/ local Fair Housing laws and policies. Demonstrated experience in motivating others and coaching teams. Knowledge of the local social services system or system navigation. Skills to create and maintain healthy professional boundaries. Strong verbal, written, and interpersonal communication skills. Ability to understand complex written and oral instructions/rules/procedures. Ability to articulate program guidelines and requirements to those with a variety of abilities and backgrounds. Knowledge of the daily realities and stressors facing unhoused people.

Disclaimer:

All employees and prospective employees of St. Vincent de Paul will receive equal employment opportunity without regard to race, color, religion, sex, age national origin, disability or any other trait protected by applicable law. Promotions, transfers, training, compensation benefits and all other employment considerations will be administered without regard to race, color, religion, sex, age, national origin, disability, or any other trait protected by applicable law. Veterans are encouraged to apply.

Job Type:

Full-time Pay:

$24.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Health insurance

Experience:

Case management: 1 year (Preferred)

License/Certification:

Driver's License (Required)

Work Location:

In person