Representative Payee Advocate

Job Listing ID:

4493980

Job Title:

Representative Payee Advocate Application Deadline:

Open Until Filled

Job Location:

Klamath Falls

Date Posted:

05/18/2026

Hours Worked Per Week:

40

Shift:

Day Shift Duration of Job:

Full Time, more than 6 months How to apply for this position: The employer has requested that WorkSource Oregon pre-screen all applicants for this position. Please contact your local WorkSource Oregon office if you wish to apply for this job. List of All Offices with

Phone Numbers Job Summary:

To be considered please submit your resume to april.e.hill@employ.oregon.gov and kimberly.l.laugsand@employ.oregon.gov in the subject line include job title and job listing number 4493980.

Required:

• Valid Driver's License, access to reliable transportation with proof of current auto insurance
• High School Diploma or Equivalent
• Pre-employment criminal background check
• Strong working knowledge of Microsoft Office 365 and quickly learn other applications as needed
• Prioritize multiple projects and duties efficiently within required timelines

Summary:

The Representative Payee program plays a vital role in supporting individuals on fixed incomes by aiding them in the management of their financial resources. This position entails providing excellent customer service to participants, as well as performing data entry, file management, reporting and other related tasks as required.

Duties Include:

• Maintain confidentiality of program participants, applicants and team members
• Consistently provide high level customer service which is trauma informed and applicant centric
• Maintain awareness of program eligibility requirements/guidelines
• Uphold compliance with program guidelines/requirements
• Advocate for program participants in an effective and timely manner
• Communicate services in plain language
• Attend all team meetings/events/trainings
• Maintain a clean and safe environment
• Maintain office supplies and equipment
• Travel to various locations
• Ensure Resource Hub is covered during lobby hours
• Answer phones, call back voicemails, distribute faxes and emails
• Provide accurate information and referrals
• Provide general office support
• Accurate review of application forms
• Schedule appointment for team members
• Assist with social events/programs
• Provide comprehensive services to payee participants
• Accurate processing of client bills and managing client accounts
• Maintain detailed records for Representative Payee case management, including sorting mail, scanning documents, and organizing both electronic and paper files
• Develop expertise in Supplemental Security Income (SSI) and Social Security Disability Income (SSDI) eligibility, as well as related benefits such as

Medicaid and Medicare Job Classification:

Social and Human Service Assistants Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Driver License Information

Required:

Non-Commercial Drivers License Compensation

Salary:

$18.00 per Hour Job Requirements

Experience Required:

 None

Education Required:

High School Diploma/GED

Minimum Age:

N/A Gender:

N/A

Employer Will Perform:

Background Check