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RF
Resources for Human Development
CASE MANAGER
Career Insights for Case Manager
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Based on Pennsylvania data
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What they do
A Case Manager coordinates delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs.
$48,934 / year median in Pennsylvania
+4% projected growth
Job Description
Case Manager - Homeless Services (Genny's Place) Lansdale, PA Full-Time Bonus Opportunities $1,000 Retention Bonus (paid after 90 days of successful employment) $250 Employee Referral Bonus Program Overview RHD Montgomery County Homeless Services offers a safe place to stay and assistance for individuals experiencing homelessness, helping them transition towards independent living. This is a new site located in Lansdale, PA, and the program specifically caters to single adults without housing. Clients have access to dedicated caseworkers who help them find permanent housing and apply for necessary benefits. Additionally, we provide practical support such as laundry facilities, transportation, meals, clothing, and essential life skills training. This program provides a safe environment and comprehensive support services to help individuals transition to stable, independent living. Services include case management, housing support, life skills training, and access to essential resources. Position Overview The Case Manager plays a critical role in supporting participants at Genny's Place by coordinating services, connecting individuals to community resources, and helping them achieve their recovery and housing goals. This role requires a compassionate, proactive professional who can advocate for participants, manage multiple responsibilities, and work collaboratively within a multidisciplinary team. Key Responsibilities Team-Based Planning Collaborate with a multidisciplinary team to develop and implement person-centered recovery plans Partner with participants, clinical staff, and community stakeholders to support goal achievement Build and maintain relationships with community agencies and service providers Direct Client Support Provide community-based case management services focused on housing stability, recovery, and independence Assist participants with accessing benefits, housing, and community resources Transport participants to appointments and support engagement in services Administrative & Documentation Complete assessments, service plans, and required documentation in compliance with organizational and regulatory standards Maintain accurate and timely records in accordance with program and funder requirements Identify service gaps and recommend improvements to enhance program effectiveness Qualifications Bachelor's degree in Human Services or related field preferred (or equivalent experience) Minimum of 2 years of experience supporting individuals in behavioral health, substance use, or IDD services Case management experience preferred Valid driver's license and reliable transportation required Intermediate computer skills and ability to use electronic systems Core Competencies Strong communication and interpersonal skills Ability to build trust and rapport with diverse populations Knowledge of community resources and behavioral health systems Crisis intervention and problem-solving skills Organizational skills and attention to detail Commitment to ethical practice, confidentiality, and person-centered care Why Join Us? Make a meaningful impact supporting individuals experiencing homelessness Be part of a mission-driven, collaborative team Opportunities for professional growth and development