Case Manager

• 1.3 2240 Hayes Ave, Fremont, OH 43420 Hybrid work $21
• $25 an hour
• Full-time Apply with

Indeed Job Title:

Case Manager / Victim Advocate

• Northwest Ohio Language:

  Bilingual

•

Spanish/English Required Location:

Fremont, Ohio (2240 Hayes Ave., Fremont, OH 43420)

Reports To:

Program Coordinator Hours:

Full Time

• 40 hours/week

Primary Service Areas:

Defiance, Lorain, Sandusky, Fulton, Henry, Huron, Putnam, and Wood County About the Ohio Hispanic Coalition Founded in 1990, the Ohio Hispanic Coalition (OHCO) is Ohio's only Latino-led, statewide multiservice nonprofit organization. For over 35 years, OHCO has advanced health equity, economic mobility, and safety for Latino families across Ohio, including Central and Northwest Ohio. Our Soy Latina Victim Services Program provides culturally and linguistically responsive advocacy to survivors of domestic violence, sexual assault, dating violence, stalking, human trafficking, and other violent crimes — many of whom face barriers related to immigration status, language access, poverty, and systemic inequities. From our Fremont site, Soy Latina serves Latino survivors and families throughout Northwest Ohio. Position Overview The Case Manager / Victim Advocate for Northwest Ohio plays a critical role in advancing survivor safety, healing, and long-term independence within Latino and immigrant communities across an eight-county region. Based in Fremont, this position provides non-clinical, trauma-informed crisis intervention, safety planning, court advocacy, and comprehensive case management grounded in cultural humility and survivor empowerment. Services are confidential and provided upon request. The ideal candidate is bilingual, equity-driven, comfortable traveling regularly throughout the service area, and experienced navigating complex systems — including courts, law enforcement, housing, and immigration-related concerns — in both small-town and rural settings where bilingual resources may be limited. Responsibilities Direct Survivor Advocacy Provide immediate crisis response, crisis intervention, and lethality-informed safety planning for victims of abuse or violence. Establish client goals and deliver survivor-centered case management focused on stability and independence. Explain victims' rights available to promote safety. Assist clients in accessing emergency shelter, housing assistance, legal advocacy, protection orders, crime victim compensation, childcare, counseling, and public benefits. Provide court accompaniment in criminal and civil proceedings in the service-area counties, including protection orders and custody matters, and advocacy in other case-related appointments. Support survivors navigating immigration-related risks and referrals (e.g., U-visas, VAWA petitions) in coordination with legal partners. Maintain consistent follow-up, in person and remotely, to promote long-term safety and economic security. Culturally Responsive Services Deliver services in Spanish and English with linguistic and cultural competence. Address barriers related to immigration status, mixed-status households, fear of deportation, mistrust of institutions, transportation, and geographic isolation. Integrate culturally grounded engagement strategies to build trust within Latino communities in Northwest Ohio. Systems & Community Collaboration Collaborate with law enforcement, prosecutors, courts, healthcare providers, schools, and social service agencies across the service-area counties. Participate in multidisciplinary teams and coordinated community response efforts. Cross-refer clients with

OHCO's Soy Latina:

English & Digital Literacy Program at the Fremont site and other OHCO programs as appropriate. Conduct outreach and education within Latino-serving spaces, faith communities, worksites, and community organizations through system advocacy, education, and public awareness activities. Attend community events and perform community outreach, including on evenings and weekends. Documentation & Compliance Maintain confidential, accurate client files and documentation in compliance with VOCA and VAWA requirements. Track service outcomes and contribute to grant reporting and performance metrics. Communicate current case statuses with supervisors and other Case Managers on an ongoing and weekly basis. Maintain a clear and accurate log of mileage incurred while performing program duties and submit logs to the supervisor. Uphold ethical standards and survivor confidentiality at all times. Other duties, as needed. Qualifications Required Bilingual Spanish/English (read, write, and speak both languages fluently). Knowledgeable on Latino culture. Valid Ohio driver's license, access to a reliable vehicle, and willingness to travel regularly throughout the Northwest Ohio service area and within the state of Ohio. Bachelor's degree in Social Work, Criminal Justice, Public Health, or related field (or equivalent lived/professional experience). Minimum 2 years of experience working with survivors of domestic violence, sexual assault, trafficking, or related trauma. Demonstrated understanding of trauma-informed and survivor-centered practice.\ Knowledge of Ohio victim rights laws and court processes. Strong crisis management and boundary-setting skills. Willingness to provide victim services 24 hours/7 days a week on an on-call basis. Proficient in Microsoft Office Suite and able to input, retrieve, and format documentation across various systems. Ability to lift and move boxes of at least twenty pounds. Legally authorized to work in the United States. Preferred Licensed Social Worker (LSW) in Ohio or license-eligible. Experience serving immigrant, mixed-status, and rural Latino families. Familiarity with immigration-related protections for crime victims. Experience with lethality assessment tools and evidence-based advocacy models. Familiarity with courts, law enforcement, and social service agencies in Northwest Ohio. Knowledge of workforce and professional development, housing issues, health needs, and language access barriers. Employee Benefits Paid vacation after one year of employment Paid holidays Paid sick leave for short-term illness, with a doctor's note required as a medical excuse Unpaid medical leave for medical appointments or extended medical needs (e.g., surgery or injury recovery), with a doctor's note required as a medical excuse Mileage reimbursement for work-related travel Flexible schedule according to the needs of the programs Company-sponsored ongoing training and certification opportunities across the U.S. Paid mental health and professional development days Health insurance reimbursement of 35% after three-month probation 401(k) with employer match after three-month probation Why Join OHCO? At the Ohio Hispanic Coalition, you will do more than provide services — you will help dismantle barriers that prevent Latino survivors in Northwest Ohio from accessing safety and justice. You will join a respected, statewide Latino-led organization that understands the intersection of violence, poverty, racism, and immigration policy — and works every day to address those root causes. If you are passionate about culturally responsive advocacy, equity-driven systems change, and empowering survivors toward safety and independence, we encourage you to apply. The Ohio Hispanic Coalition is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. The Ohio Hispanic Coalition does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment.

Job Type:

Full-time Pay:

$21.00

• $25.

00 per hour

Benefits:

401(k) 401(k) matching Health insurance Paid time off Professional development assistance

Work Location:

Hybrid remote in Fremont, OH 43420