Case Manager, Care & Wellness, Jail Based Care

• 3.

2 New York, NY Hybrid work $65,000 a year - Full-time Apply with

Indeed Case Manager, The Rise About Us:

In 1845 Abigail Hopper Gibbons, a Quaker abolitionist and prison reformer, founded the Women's Prison Association (WPA) in response to the overcrowded and inhumane conditions in New York City jails. WPA sought to support incarcerated women who at the time were considered "unredeemable." It was the first organization dedicated to the rights and rehabilitation of system-involved women. Today, decarceration is our North Star. Based in New York City, WPA strives to make the incarceration of women obsolete. We operate on a gender and trauma-responsive model of support and care that provides the essential services justice-impacted women need to remain in their communities, heal, and thrive. WPA is at an exciting and pivotal moment in its evolution. In 2025, the Board approved a bold and transformative 5-year strategic plan centered around three impact goals: 1. Create a comprehensive, high-quality service model, prioritizing housing support and essential care for justice-impacted women. 2. Weave an effective, robust community support network so that justice-impacted women receive the opportunities, services, and gender-responsive care they need. 3. Shift public opinion and justice system practices and policies so that community-based support, and not incarceration, is the default response to contact with the criminal legal system. As the organization advances, this role will contribute to WPA's continued growth and stability.

JOB SUMMARY

The Jail Based Care Case Manager will provide trauma-responsive case management and advocacy to women detained at Rikers Island, with a particular focus on individuals who have experienced gender-based violence, trauma, and other forms of victimization. The Case Manager will conduct comprehensive assessments, build trusting relationships with participants, and work closely with their legal teams to advocate for alternatives to incarceration and other appropriate legal outcomes.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Conduct regular site visits to the Rose M. Singer Center at Rikers Island, at least twice weekly, to meet with women, complete initial screenings and assessments, and provide ongoing support and advocacy.
• Build trusting, supportive relationships with participants, utilizing trauma-responsive and strengths-based approaches to understand their histories, experiences, needs, and goals.
• Complete comprehensive assessments that explore participants' psychosocial histories, experiences of trauma and victimization, current circumstances, and potential advocacy needs.
• Collaborate closely with WPA's Clinical Department to identify participants who may benefit from clinical assessments, supportive counseling, and the development of trauma narratives to inform legal advocacy.
• Work collaboratively with participants, their defense attorneys, and other legal stakeholders to develop individualized advocacy strategies that support alternatives to incarceration, release planning, and other appropriate legal outcomes.
• Prepare detailed, individualized advocacy letters that highlight participants' strengths, circumstances, histories of trauma and victimization, and relevant service needs.
• Support participants in preparing for meetings with district attorneys, including proffer meetings, and accompany participants to court appearances and other legal proceedings, as appropriate.
• Coordinate with WPA's Clinical and Care Management teams to connect participants with counseling, case management, housing, substance misuse treatment, and other supportive services during incarceration and upon release.
• Maintain consistent communication with participants, legal teams, and internal staff to ensure coordinated advocacy, continuity of care, and appropriate follow-up.
• Maintain accurate and timely documentation of assessments, advocacy efforts, participant interactions, referrals, and outcomes in WPA's electronic database.
• Participate in regular supervision, interdisciplinary case conferences, team meetings, and professional development opportunities.

QUALIFICATIONS

Education/Certification Requirements:

• Bachelor's degree in social work, psychology, human services, criminal justice, or a related field preferred; equivalent relevant experience will be considered.
• Knowledge of substance use treatment and recovery resources, harm reduction approaches, public benefits, housing systems, and reentry services in New York City.
• Strong interpersonal, communication, organizational, and documentation skills.
• Ability to facilitate groups and build trusting relationships with participants from diverse backgrounds.
• Demonstrated commitment to trauma-responsive, gender-responsive, strengths-based, harm reduction, and culturally responsive practices.
• Ability to work collaboratively within correctional settings and navigate relationships with institutional staff and community partners.
• Commitment to WPA's mission and to supporting women and gender-diverse people impacted by the criminal legal system.

Experience Required:

• Experience providing case management, reentry services, substance use services, supportive services, or group facilitation.
• Experience working with individuals impacted by incarceration, substance misuse, trauma, housing instability, or other systemic barriers strongly preferred.

Competencies:

• Commitment to confidentiality, cultural humility, and professional integrity.
• Ability to exercise sound judgment, particularly in high-pressure or crisis situations.
• Strong commitment to diversity, equity, inclusion, and belonging, with a passion for social justice.
• Alignment with WPA's vision to make incarceration obsolete by supporting women in their communities.

Please email your resume, cover letter, and salary requirements to jobs@wpaonline.org. You must include "Case Manager, Case Manager" in the subject line of your email.

Pay:

$65,000.00 per year

Work Location:

Hybrid remote in New York, NY