Requisition ID:

4118

Salary:

\n$22.00

Hourly Summary:

Provide case management services in a program serving unaccompanied single adults experiencing homelessness with a focus on temporary housing and behavioral healthcare including harm reduction. Provide housing search and access to rental assistance programs. Case management includes initial and ongoing assessment with regular follow up and referrals/linkages to community-based services. Perform home visits and provide group facilitation. Why Work for SMOC?

Paid Time Off:

All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.\nEmployer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.\nComprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.\n403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.\nAdditional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.\nFlexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.

Primary Responsibilities:

Conduct outreach activities to recruit clients through the use of referral networks and collaborative partners.\nEnsure all participants meet the requirements for entry into the program and that all required documentation is included in the client file.\nGather documents necessary for obtaining a housing voucher, application, and move-in process.\nUtilize and work closely with the Coordinated Entry System, including the local housing navigators and attend coordination meetings as scheduled.\nConduct initial service needs assessment with all clients entering the program. Develop Individual Service Plan with each participant within three days of entry into the program. Maintain a regular schedule of contact with clients actively involved in the program, both in their homes and in off-site settings.\nAssist clients in preparing for housing placement by helping them to obtain needed household items and by safety planning using a harm-reduction approach.\nMaintain appropriate files and case notes for each participant.\nEnsure accurate statistical data is maintained and reported monthly.\nOutreach to treatment programs and other community-based resources to establish contacts for client referral and keep a detailed log of all referrals.\nProvide crisis intervention (24hr cell phone coverage).\nEngage all clients by understanding and addressing their needs whether within or outside the scope of work.\nAttend and participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas.\nMaintain confidentiality of the client, employee, agency information in accordance with federal and state laws and funder requirements.\nEnsure compliance with program/department, agency, and/or funder requirements, as well as, SMOC policies and procedures.\nOther duties as assigned.

Knowledge and Skill Requirements:

Bachelor's Degree in related field.\nSubstance use experience required.\nExcellent interpersonal and organizational skills.\nPrevious experience working with people experiencing homelessness preferred.\nMust have valid driver's license, reliable transportation and meet insurance standards.

Organizational Relationship:

Directly reports to Program Supervisor.

Physical Requirement:

A valid driver's license and reliable transportation. Ability to lift 15lbs and help clients to move belongings. Ability to ascend and descend stairs.

Working Conditions:

Travel within the state will be required, As part of the responsibilities of this position, the Case Manager will have direct or incidental contact with clients served by SMOC In various programs funded or administered through the Executive Office of Health and Human Services. A successful background check ls required.

Hybrid Work Option:

Hybrid work is permissible in some positions at SMOC depending on the key functions and responsibilities. The Case Manager position is eligible to work from home 0-20% of the week in scheduling coordination with the department manager. Monday through

Friday:

9:00AM - 5:00PM. 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