A Case Manager coordinates delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs.
City of Nampa - 3.3 Nampa, ID Job Details Part-time $20 - $23 an hour 4 hours ago Qualifications Computer operation Community partnership development Handling customer inquiries Client inquiry handling Employee relationship building Driver's License Collaborating with law enforcement agencies Desktop applications Computer skills
Full Job Description Nampa ID Job Title:
Safe Teen Assessment Center Case Manager Hiring Salary Range (DOE): $20.00-$23.00 (DOE) This position does not qualify for VISA sponsorship.
Department/Group:
NFJC Job Code:
5295
FLSA Status:
Non-exempt Travel Required:
Yes Position Type:
Part-Time Persi Benefited Job Family /
Business Unit:
Benefits Eligible:
No PERSI Eligible:
Yes
POSITION SUMMARY
The Nampa family Justice center exists to promote safety self-sufficiency, hope and healing to those affected by abuse. The overall goal of the Safe Teen Assessment Center is to provide case management to youth and their family by implementing a systems approach to reducing duplication, filling gaps and needs, and increasing accountability by utilizing the Assessment Center Framework; divert as many youth as possible, consistent with public safety, from entering or going deeper into the child welfare and juvenile justice system; improve youth outcomes through early intervention, comprehensive assessment, case management, and referral to supportive services and positive strategies tailored to address each youth and family's individual needs; and serve as a resource and facilitate better relationships between law enforcement, child welfare, and agencies serving youth and families, and the community. The Case manager will proactively reach out to youth and families to encourage them to participate in the case management process and develop individualized plans that match them to quality and effective services and supports in the region.
ESSENTIAL FUNCTIONS
Maintain a monthly caseload of 25+ at-risk youth aged 10-17 years old (and not more than 50 youth). Follow-up with youth and families within 1 week of the development of the individualized case management plan, sooner, if necessary, based on the youth and family's needs. Facilitate remote/virtual or face-to-face contacts, home visits, and accompaniment of youth and families to provider's when necessary to ensure access. Regularly meet with youth and their family to provide continuous support, check-in, and feedback. Utilize FindHelpIdaho.org to coordinate referrals and conduct case management services. Link and refer youth and families to a variety of services based on their individual needs and what is outlined in the individualized case management plan. Contact and monitor service and support referrals to ensure the youth and their family's needs are being met. Maintain communication with Assessment Provider and report on status of activities outlined in the individualized case management plan and any concerns or barriers. Connect and build working relationships with professionals and agencies to provide adequate referrals to services and supports. Participate in SWDH sponsored trainings and conference calls to ensure fidelity of the Safe Teen Assessment Center model. Participate in related meetings, trainings, webinars, conferences, workshops, and training sessions and reviews publications and audio-visual materials to become and remain current on principles, practices, and new developments in assigned work areas. Attend ongoing trainings and opportunities to understand trauma and the impact it has on victims and to learn more in the field of domestic violence (DV), sexual assault (SA), child abuse (CA), elder abuse (EA), stalking, and sex trafficking (ST). Know the safety protocol for emergency situations. Input client data in CAC Care Net system. Monthly submit data collection and reporting requirements as assigned. Maintain ongoing interaction with supervisor, to include articulation of any question or concerns. Ensure that all services are maintained in accordance with agency's mission and goals. Adhere to all NFJC policies, procedures, and safety protocols. Perform all other duties as assigned by the Executive Director.
ADDITIONAL FUNCTIONS
Keep the immediate supervisor and designated others accurately informed about work progress, including current and potential issues, and provide suggestions for improvements. Respond to citizens' questions and comments in a courteous and timely manner. Communicate and coordinate regularly with others to maximize the effectiveness and efficiency of interdepartmental operations and activities. Maintain punctuality and timeliness in meeting performance requirements, including attendance standards and deadlines. Communicate information and concerns clearly and professionally. Respect the opinions of others and demonstrate positive relationships with employees, supervisors, and stakeholders. Accept and adapt to changes in work assignments and/or methods of work in a timely and effective manner.
REQUIRED EDUCATION & EXPERIENCE
Minimum of 2-year College degree, (Bachelor's degree preferred),
Required, Field of Study:
social service, criminal justice, psychology, social work, or a closely related field. Preferred 2 plus years of experience in planning, scheduling and coordinating meetings and trainings. And or any combination of experience and training which provides the equivalent scope of knowledge, skills, and abilities necessary to perform the work. Valid State of Idaho driver's license. Pass a federal background check and the Idaho Child Abuse Registry.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
Ability to
Reason:
Must be able to confront and solve practical issues and problems. These can arise in a variety of situations. Must be able to remain calm in high-risk situations. Ability to keep immediate supervisor and designated others accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems. Ability to collaborate with and build and maintain positive working relationships with community members and partnering agencies. Ability to respond to citizens' questions and comments in a courteous and timely manner. Ability to communicate and coordinate regularly with others to maximize the effectiveness and efficiency of grant related activities. Ability to accept and perform in a timely and effective manner changes in work assignments and/or how work is performed. Ability to operate a personal computer using standard or customized software applications appropriate to assigned tasks and the ability and willingness to quickly learn and use new skills and knowledge brought about by rapidly changing information and/or technology.
Work Environment Driving Assigned Essential Functions:
Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions.
REASONABLE ACCOMMODATION STATEMENT
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. A reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.
EEO STATEMENT
The City of Nampa is an equal employment opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, national origin, veteran, disability status or any other characteristic protected by federal, state, or local laws.
DISCLAIMER
The City has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the City reserves the right to change this job description and/or assign tasks for the employee to perform, as the City may deem appropriate.
