Case Manager, Transitional/Jail-Based Care (Fortune) (Full-Time)

• 3.2 110 2nd Ave, New York, NY 10003 Hybrid work $65,000 a year - Full-time Apply on company site

About:

The Women's Prison Association (WPA) was founded in 1845 in New York City by Quaker abolitionist and prison reformer Abigail Hopper Gibbons. Established in response to the overcrowded and inhumane conditions in New York jails, WPA sought to support incarcerated women, who at the time were often considered "unredeemable." It was the first organization dedicated to the rights and rehabilitation of system-involved women. Today, decarceration is our North Star. Based in New York City, WPA strives to make the incarceration of women obsolete. We operate on a gender-responsive, trauma-informed model of support that provides the essential services justice-impacted women need to remain in their communities, heal, and thrive. WPA is at an exciting and pivotal moment in its evolution. In 2025, WPA adopted a transformative 5-year strategic plan centered around three impact goals: Create a comprehensive, high-quality service model, prioritizing housing support and essential care for justice-impacted women. Weave an effective, robust community support network so that justice-impacted women receive the opportunities, services, and gender-responsive care they need. Shift public opinion and justice system practices and policies so that community-based support, and not incarceration, is the default response to contact with the criminal legal system. As the organization advances, this role will contribute to WPA's continued growth and stability.

Position Description:

The Jail Based Case Manager will provide trauma-responsive, gender-responsive, and person centered support to individuals incarcerated at Rikers Island, with a particular focus on participants who have experienced past or present substance misuse. This position will support participants in addressing challenges related to substance use, navigating incarceration, and preparing for successful transitions back to the community.

Responsibilities:

Meet individually with incarcerated participants to assess needs, identify goals, and develop individualized transition and reentry plans, with particular attention to substance misuse histories and recovery-related needs. Assist participants in preparing for release by addressing housing, identification, public benefits, employment, healthcare, substance use treatment, behavioral health services, and other essential needs. Prioritize engagement with individuals who have upcoming court dates, anticipated release dates, or other immediate transition needs. Develop and facilitate trauma-responsive reentry workshops and psychoeducational groups focused on employment readiness, financial literacy, life skills, and other relevant topics. Facilitate wellness-focused groups addressing substance misuse prevention, relapse prevention, harm reduction, healthy coping strategies, emotional regulation, stress management, and healthy relationships. Provide individual wellness check-ins, emotional support, and resource navigation to help participants navigate the challenges of incarceration, substance misuse, and reentry. Identify participants who may benefit from substance use treatment, behavioral health services, or specialized clinical support and coordinate appropriate referrals based on individual needs and preferences. Support participants preparing for transfer to state prison by providing information about available resources, including substance use treatment and recovery supports, helping them identify goals, and supporting connections with family and other support networks. Connect participants to WPA's community-based programs and external providers, including substance use treatment and recovery support services, to promote continuity of care following release. Collaborate with WPA's Care Management and Clinical Care teams, Department of Correction staff, and community partners to coordinate services and support participants' recovery, wellness, and reentry goals. Maintain accurate and timely documentation of participant engagement, transition plans, group attendance, referrals, and services provided in accordance with program and contractual requirements. Participate in team meetings, supervision, and professional development while upholding WPA's commitment to trauma-responsive, culturally responsive, gender-responsive, harm reduction, and anti-oppressive practices.

Qualifications:

Education/Certification Requirements Bachelor's degree in social work, psychology, human services, criminal justice, or a related field preferred; equivalent relevant experience will be considered. Knowledge of substance use treatment and recovery resources, harm reduction approaches, public benefits, housing systems, and reentry services in New York City. Strong interpersonal, communication, organizational, and documentation skills. Ability to facilitate groups and build trusting relationships with participants from diverse backgrounds. Demonstrated commitment to trauma-responsive, gender-responsive, strengths-based, harm reduction, and culturally responsive practices. Ability to work collaboratively within correctional settings and navigate relationships with institutional staff and community partners. Commitment to WPA's mission and to supporting women and gender-diverse people impacted by the criminal legal system.

Experienced Required:

Experience providing case management, reentry services, substance use services, supportive services, or group facilitation. Experience working with individuals impacted by incarceration, substance misuse, trauma, housing instability, or other systemic barriers strongly preferred.

Competencies:

Commitment to confidentiality, cultural humility, and professional integrity. Ability to exercise sound judgment, particularly in high-pressure or crisis situations. Strong commitment to diversity, equity, inclusion, and belonging, with a passion for social justice. Alignment with WPA's vision to make incarceration obsolete by supporting women in their communities. Compensation, Perks & Benefits

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Annual Salary:

$65,000 WPA offers a competitive and comprehensive benefits package designed to support the well-being, growth, and success of our staff. Our benefits reflect our commitment to creating a workplace where people feel valued and supported. Health & Wellness Health & Vision insurance Employer-paid dental coverage 100% premium paid Short- and Long-Term Disability Paid family and medical leave Access to an Employee Assistance Program (EAP) Companywide Wellness Challenges Time Off & Flexibility 12 paid holidays, including a paid holiday week between Christmas and New Year's Floating holidays and Personal days Hybrid work options for various roles Financial Benefits 403(b) retirement plan Tax-deferred commuting benefits via ThrivePass 529 college savings plan Flexible Spending Accounts (FSAs) "Aspiring Professionals" Scholarship Program Growth & Development WPA University ~ Learning Management System (LMS) for on-demand learning Internal & External training opportunities CUNY sponsored scholarship to HSCAS for employee education Extra Perks Access to the "Alcott HR Marketplace" employee discount program Milestone Celebrations & Awards Benefits eligibility may vary based on the number of hours worked WPA strongly values diversity and inclusivity in the workplace. We're proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit, and organizational needs. We recruit, employ, train, and promote regardless of systems involvement and race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status. Faithful to our mission, all of our employees share in these commitments as a guide to engage one another with dignity and respect. Individuals with criminal justice involvement are strongly encouraged to apply. Please email your resume, cover letter, and salary requirements to jobs@wpaonline.org. You must include "Case Manager, Transitional/Jail-Based Care (Fortune)" in the subject line of your email.