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Constituent Services Associate
Job
NYS Department of Civil Service
Remote
$55,000 Salary, Full-Time
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Job Description
Date Posted:
06/17/26Applications Due:
08/28/26Vacancy ID:
218222 Position Information NY HELPNo AgencySenate, NYS TitleConstituent Services Associate Occupational CategoryClerical, Secretarial, Office Aide Salary GradeNS Bargaining UnitM/C - Managerial/Confidential (Unrepresented) Salary RangeFrom $55000 to $55000 Annually Employment TypeFull-Time Appointment TypePermanent Jurisdictional ClassUnclassified Service Travel Percentage0% Schedule WorkweekMon-Fri Hours Per Week35 Workday From9 AM To5 PM Flextime allowed?No Mandatory overtime?
No Compressed workweek allowed?
No Telecommuting allowed?
No Location CountyWestchester Street Address235 Mamaroneck Ave. Ste. 400 CityWhite Plains StateNY Zip Code10605 Job Specifics Duties DescriptionThe Constituent Services Associate is a full-time position in the White Plains, NY office of NYS Senator Shelley Mayer. Under the supervision of the Director of Constituent Services and Chief of Staff, the Constituent Services Associate addresses the needs of constituents seeking information, services and resources, through research, casework, and referrals depending upon the needs of constituents. Knowledge of or interest in government systems (benefits, housing, healthcare, courts, state and local governments), and customer service or social work/advocacy skills required.
- Candidates should have strong commitment to public service, solving a range of constituent issues, ability to follow-up with relevant agencies to track progress and ensure resolution on all requests.
- The Associate will have responsibility for attending meetings and events with the Senator or on the Senator's behalf, as well as helping with written work, and planning and assisting with office and community events. Flexibility required as all staff pitch in on other responsibilities as needed.
- The Associate will support the Senator's Youth Advisory Council (YAC), a leadership and civic engagement program for high school students throughout the 37th Senate District. Responsibilities may include assisting with recruitment, meeting coordination, event planning, student engagement activities, and supporting youth-led advocacy and community service initiatives.
- Some remote work is permitted. Occasional weekend work required. Minimum Qualifications
- Bachelor's Degree or equivalent
- Bilingual (English and Spanish) is strongly preferred Additional CommentsAll applications will be kept confidential.
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Sick time
- Tuition reimbursement
- Vision insurance
- Wellness Program The New York State Senate is an Equal Opportunity employer that values a diverse and equitable workplace.