Emergency Shelter Case Manager HopeLink of Southern Nevada Henderson, NV Job Details Full-time From $60,000 a year 23 hours ago Benefits 403(b) matching Mileage reimbursement Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 403(b) Qualifications Computer operation Computer literacy Filing Employee relationship building Driver's License Education Organizational skills Time management Full Job Description Job Purpose/Summary Case Manager will be responsible for screening referrals and enrolling individuals and families in the Emergency Shelter program. The program will provide short-term shelter placement for intact families, fathers with daughters, and disabled and/or transgender individuals who cannot be placed in traditional mass shelters. Case Manager may provide ongoing case management and in-shelter services to clients to ensure success. Duties and Responsibilities List the primary job duties and responsibilities; provide specific examples of the activities required for the position. Provide information, financial assistance, referrals, and professional case management for individuals and families entering Emergency Shelter. Provide a case plan, case notes, and case goals for each client seen. If a client is no longer active with a scheduled-follow up meeting, then the file will have a closing note. Document all client contact in real-time case notes that are clear, coherent, complete, correct, and conversational. Input appropriate information into the HMIS database in real time. Maintain superior case files with current (less than 30 days old at the time of any service) information, including residency, income verification, and identification documents for all clients in the family unit. Compile client demographic information for the previous month and turn it in to the supervisor by the 3rd business day of the new month. Attend appropriate trainings that will enhance the professional abilities and methodologies used in case management of clients. Attend community outreach events such as health fairs, homeless service events, Henderson City events, and mainstream trainings to educate the public about HopeLink services. Sign out of the office for any meetings or home visits with the destination and expected return time. Maintain a call log to document the time and frequency of returned phone messages.

Qualifications and Competencies Qualifications include:

Preferred Bachelor's degree in Social Work, Education, Psychology, or related field At least two years of case management experience Basic computer skills Time management and organization skills Ability to establish and maintain cooperative working relationships with co-workers and clients Reliable Vehicle, Nevada Driver's License, and current automobile registration and insurance Work Environment Regular work schedule is Monday through Thursday, 7:30 a.m. to 5:30 p.m., with a one-hour lunch. This position is approximately 98% remote, with the employee's home serving as their primary work location. Employees must be available and responsive during scheduled working hours and maintain a reliable work environment suitable for performing their duties. This position requires travel to and from clients' homes to provide in-home services. Reliable transportation is required. Physical Demands Must be able to lift at least 30 pounds. Must be able to sit for extended periods, stand, reach, and bend. Regular travel within the community for shelter visits and meetings. Each item listed above is considered an essential function of the position. Therefore, this is not an exhaustive document and is subject to change when necessary by HopeLink of Southern Nevada. Equal Opportunity Employer HopeLink provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions,) gender identity or expression (including transgender status.) sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Pay:

From $60,000.00 per year

Benefits:

403(b) 403(b) matching Dental insurance Employee assistance program Health insurance Mileage reimbursement Paid time off Vision insurance

Work Location:

Hybrid remote in Henderson, NV 89015