A Case Manager coordinates delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs.
Mobile Crisis Counselor (Full-time) 2nd Shift Foundation 2 - 3.5 Bettendorf, IA Job Details Full-time $18 - $21 an hour 1 day ago Benefits Paid parental leave Health insurance Dental insurance Paid time off Adoption assistance Parental leave Employee assistance program Vision insurance 401(k) matching Pet insurance Qualifications Computer operation Writing skills Filing Employee relationship building Driver's License Bachelor's degree Data entry Typing Grammar Experience Full Job Description Reports to:
MCO Program Coordinator Location:
Bettendorf, IA Hours:
FT - Monday-Friday 12:00PM-8:00PM About Foundation 2 Crisis Services Foundation 2 Crisis Services is a mission-driven, non-profit organization that provides critical crisis intervention and prevention services across Iowa. We operate a 24/7 crisis center, including phone, text, and chat services. We also operate an emergency youth shelter, mental health support groups, community-based crisis programs, training, and more. We have been saving lives for over 50 years. Join our team today! Overview of the role Coordinate and respond to dispatches within the Foundation 2 service area during scheduled hours. Offer compassionate, objective, client centered counseling to individuals. Assist individuals and families with connection to local resources and community providers. Advocate for clients in navigating various social systems. Complete required documentation and maintain client files in accordance with program policies in a timely manner.
Schedule:
This shift is Monday-Friday 12:00PM-8:00PM This role will occasionally extend past shift, depending on length of crisis calls. The role offers the opportunity to sign an ESA for the Mobile Crisis team and pick up additional overtime shifts if desired. Benefits The annual base salary range for this position is $18-$21 per hour, plus our generous benefit package of $12,000 per year. Flexible benefit dollars can be used toward medical insurance and other benefits. Funds not used for benefits will be added to your paycheck as taxable income. To learn more about the Foundation 2 benefit package visit: https://bit.ly/F2Benefits Generous paid time off, including floating mental wellness days. Quarterly wellness benefit reimbursements to support a sense of wellbeing. Two weeks of paid parental leave following the birth or adoption of a child. Optional pet insurance to cover emergency expenses. Retirement plans with Foundation 2 Crisis Services' matching contributions. Go to sleep at night knowing that work you did matters. Foundation 2 staff save lives every day.
Who you are:
Flexible. You understand people are complicated and solutions with often require a team approach. Client-centered. You are dedicated and passionate about working with individuals in crisis. You know it is an honor to be trusted to support people at their most vulnerable. Team player. You enjoy working with individuals from diverse backgrounds and are proud to represent your program. Compassionate. You have compassion for clients and a willingness to understand and exercise trauma-informed care practices. Positive. You recognize the power of a positive attitude and have the desire to build positive relationships with coworkers and clients. What you'll do Coordinate and respond to dispatches within the Foundation 2 service area during scheduled hours. Offer compassionate, objective, client centered counseling to individuals. Assist individuals and families with connection to local resources and community providers. Advocate for clients in navigating various social systems. • Complete required documentation and maintain client files in accordance with program policies in a timely manner. What you need Bachelor's degree in a human service-related field required and one (1) or more years relevant experience Comfort using basic computer software. Basic typing and data entry skills. Excellent writing and grammar skills. Valid driver's license and be insurable by the agency auto insurance policy. Pass all background checks completed by Foundation 2 Crisis Services. Submit a copy of college degree or transcript as required by licensure for personnel file. Attend all MCO trainings within 120 days of hire (40 hours, including two (2) consecutive eight (8) hour days). Experience in crisis services preferred. Your Application We're excited to hear from you! All questions will be answered during an initial virtual interview. Resumes, applications, and cover letter accepted until position filled. Foundation 2 Crisis Services is an equal opportunity employer. We do not discriminate employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.
Pay:
$18.00 - $21.00 per hour
Benefits:
401(k) matching Dental insurance Employee assistance program Health insurance Paid time off Vision insurance
