Job Summary We are seeking a dedicated and compassionate Outreach Coordinator/Case Manager at the entry level to join our dynamic team. We strive to instill hope, increase independence and promote recovery and wellness, through advocacy and education. Our onsite life skills program offers clients a safe, supportive and structured environment to participate in groups, activities and community outings. Our skill-based groups and outings promote socialization, links to the community resources, independent living skills, health and wellness, as well as recovery and resiliency. The ideal candidate will possess strong communication skills, a passion for social work, and a commitment to fostering positive change within diverse communities. Onsite 2-3 days a week is required. As an integral part of our organization, you will coordinate outreach efforts, assist clients in navigating complex systems, and provide essential case management services to promote stability and well-being. Responsibilities MUST BE comfortable meeting clients at homeless shelters and in the community Providing and creating a safe welcoming space for clients Providing case management services to assigned client caseload Assessing clients needs, abilities, and strengths using person-centered planning Assisting clients in development, implementation and review of goals for their rehabilitation plan Providing community linkage for resources and referrals Maintaining contact and collaboration with family and community providers, with client consent Ability to facilitate psychoeducational groups, both in person and virtually Opportunity to learn and gain experience working with severe mentally ill adult population Coordinating client team meetings Assisting clients in appointment management Coordinating transition and discharge planning with clients Maintaining objective, accurate, and timely documentation in client record in accordance to governing bodies' regulations, standards and timeframes. Maintaining client confidentiality and protect private information in accordance to policy Providing advocacy for client rights Utilizing computer software to maintain electronic client record Providing psychiatric rehabilitation services that include planning and leading groups, activities and community outings Responds to crises and emergencies in accordance to policy Operating 15 passenger van safely and efficiently to transport clients as necessary
Minimum Qualifications:
Minimum of a high school diploma with experience working in the mental health field OR, Bachelor's degree in a mental health related field Ability to operate a computer and basic office equipment Answer a telephone and communicate in a pleasant and helpful manner Read, understand and follow oral and written instructions, Establish and maintain effective working relationship with clients, employees and the public. Must be well organized. Must have current driver's license and auto insurance Active CPR certification
Physical Demands:
Requires sitting and standing associated with a normal office environment. Manual dexterity needed for using a phone and computer keyboard. Must be able to lift up to 30lbs. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, skills and working conditions may change as needs evolve.
Job Type:
Full-time Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Join us in making a meaningful impact by empowering individuals through compassionate outreach and comprehensive case management services!
Pay:
$36,878.40 per year
Benefits:
401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance