Personal Injury Case Manager Karnas Law Firm, PLLC Tucson, AZ Job Details Full-time $18 - $22 an hour 19 hours ago Benefits Paid time off Qualifications Spanish Customer communication Personal injury law Bachelor's degree Attention to detail Document review Organizational skills Legal case management Bodily injury claims Personal injury case experience
Full Job Description Job Title:
Personal Injury Case Manager Department:
Legal Reports To:
Managing Attorney Location:
Tucson, AZ Employment Type:
Full-Time/Hybrid Job Summary:
The Personal Injury Case Manager will play a critical role in the management of personal injury cases from inception to resolution. This role involves significant client interaction, document collection, and coordinating the various stages of personal injury claims. The Case Manager will serve as the primary liaison between clients, medical providers, insurance companies, and attorneys to ensure that all aspects of each case are meticulously handled. The ideal candidate will be detail-oriented, compassionate, and knowledgeable about personal injury law and procedures. This role is ideal for a highly organized, empathetic, and dedicated individual looking to make a significant impact on the lives of personal injury clients while supporting a professional legal team.
Key Responsibilities:
Case Management:
Manage a caseload of personal injury files from inception through settlement or litigation, ensuring timely and efficient processing of each case.
Client Interaction:
Serve as the main point of contact for clients, providing regular updates on case progress, gathering necessary information, and maintaining a high level of client satisfaction and support throughout the legal process.
Medical Coordination:
Coordinate and track client medical treatments, and follow up with healthcare providers for documentation, such as medical records and bills, to build strong medical support for each case.
Documentation and File Management:
Collect, review, and organize all relevant documents, including accident reports, insurance documents, medical records, bills, and other essential documentation, ensuring completeness and accuracy.
Case Preparation and Settlement:
Assist in preparing case summaries, demand packages, and settlement documents, as well as reviewing case files to identify additional evidence or resources needed to support the claim. Communication with
Insurance Companies:
Establish and maintain communication with insurance adjusters, providing case updates, negotiating settlements, and ensuring that all parties have accurate case information. Litigation Support (If Applicable): Provide litigation support for cases that go to trial, including preparing legal documents, organizing exhibits, and working closely with attorneys throughout the litigation process.
Qualifications:
Education and Experience:
A Bachelor's degree or equivalent experience in a legal or healthcare setting is a plus. Previous experience in personal injury case management or a similar field would be great. A solid understanding of personal injury law, insurance claims processes, and case documentation is required.
Skills and Competencies:
Exceptional interpersonal and communication skills, with the ability to convey information clearly and compassionately to clients. At least 5 years of experience in personal injury case management or a similar field would be great. Detail-oriented with strong organizational skills to manage multiple cases and maintain accurate records. Proficient in case management software, Microsoft Office Suite, and electronic filing systems. Ability to work independently, manage deadlines, and prioritize tasks effectively. Conversational Spanish is a requirement.
Personal Attributes:
Demonstrates empathy and compassion in interactions with clients. Strong ethical standards and commitment to client confidentiality. Problem-solving abilities and initiative in overcoming challenges in case management.
Working Conditions:
Office environment with occasional travel for firm meetings, client meetings or case-related tasks. Flexibility to work additional hours as needed to meet case deadlines.
Compensation and Benefits:
Competitive salary and bonus structure based on experience Opportunities for professional development and growth within the firm.
Equal Employment Opportunity Statement:
Karnas Law Firm, PLLC is an equal opportunity employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Pay:
$18.00 - $22.00 per hour Expected hours: 40.0 per week