ADVANCE WISCONSIN EMPLOYMENT RESTART

Case Manager Full-Time | Non-Exempt | North Central Wisconsin (travel required) About Advance Wisconsin Employment Advance Wisconsin Employment (AWE) connects job seekers, employers, and communities across North Central Wisconsin with the training, resources, and support they need to succeed. As the region's workforce development board, AWE administers federal and state employment programs, including WIOA formula funds and a growing portfolio of specialized grants focused on high-need populations. About the RESTART Program RESTART (Reentry Employment in Skilled Trades, Advanced Manufacturing, Registered Apprenticeships, and Training) is a federally funded U.S. Department of Labor grant supporting formerly incarcerated individuals and those with prior criminal justice involvement as they build careers in skilled trades and other in-demand industries. Over the life of the grant, AWE will serve 85 participants, connecting them to pre-apprenticeships, work-based learning, credential attainment, and paid work experiences in partnership with employers, the State Apprenticeship Agency, and local criminal justice system partners. Position Summary The RESTART Case Manager provides direct case management to participants enrolled in the RESTART grant, from enrollment and eligibility determination through training, job placement, and long-term follow-up. This role is the primary point of contact for participants navigating reentry, and works closely with criminal justice system partners, employers, and apprenticeship sponsors to help each participant build a stable path to employment. This is a highly relational, detail-oriented role that combines direct human service with careful attention to federal grant compliance and reporting. What You'll Do Case management: Enroll participants, determine eligibility, and manage a caseload of RESTART participants from intake through long-term follow-up.

Reentry navigation:

Build and maintain professional working relationships with criminal justice system partners (probation/parole, courts, and, where applicable, juvenile justice authorities) to support referrals, eligibility verification, and compliance.

Apprenticeship and employer connections:

Cultivate relationships with the State Apprenticeship Agency, Registered Apprenticeship sponsors, and employer partners in targeted high-demand industries, and support participant placement into pre-apprenticeship, Registered Apprenticeship, and paid work-based learning opportunities.

Training coordination:

Coordinate participant access to AI and digital literacy training components and track credential attainment for grant reporting.

Outcome tracking:

Track employment retention, wages, and other required outcome measures, including follow-up with participants over the life of the grant.

Documentation and compliance:

Maintain accurate, up-to-date participant files and tracking spreadsheets/databases; ensure required documentation (including parental/guardian consent and minor-labor documentation for participants under 18, if applicable) is complete and on file.

Confidentiality:

Maintain strict confidentiality of grant-related information and participant records at all times, including sensitive criminal history and juvenile justice information, in accordance with organizational policy and applicable state and federal law.

Reporting:

Support required reporting on enrollment, services, and outcomes, and participate in monitoring visits and reviews as needed.

Who We're Looking For Required:

Bachelor's degree preferred, or equivalent combination of education and experience. Minimum of two years of relevant work experience, ideally in case management, workforce development, corrections, social services, or a related field. Comfort and genuine interest in working with justice-involved individuals; nonjudgmental, strengths-based approach to service delivery. Strong written and verbal communication skills, including the ability to write clear case notes and reports. Highly organized, with the ability to manage a caseload, meet deadlines, and track detailed data accurately. Comfortable with word processing and spreadsheet software (e.g., Microsoft Word and Excel). Valid driver's license and ability to travel throughout North Central Wisconsin, including to correctional facilities, courts, or partner sites as needed. Ability to pass required background checks, including any clearances needed to access correctional or reentry facilities.

Preferred:

Prior experience with WIOA, other federally funded workforce programs, or reentry/reentry-adjacent services. Existing relationships with local criminal justice system partners, employers, or apprenticeship sponsors in North Central Wisconsin. Work Environment This role combines office-based case management with regular travel across North Central Wisconsin, including visits to correctional facilities, courts, employer worksites, and partner offices. Some flexibility in scheduling may be needed to accommodate participant and partner availability. Compensation & Benefits Salary range: $21.00/hr- $23.00/hr AWE offers a comprehensive benefits package, including health insurance, retirement plan participation (401(k)), and paid time off. How to Apply Submit a resume and cover letter describing your interest in reentry and workforce development. Applications will be reviewed on a rolling basis until the position is filled. Advance Wisconsin Employment is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.

Pay:

$21.00 - $23.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Mileage reimbursement Paid time off Tuition reimbursement Vision insurance

Work Location:

Hybrid remote in Stevens Point, WI 54481